Ilkeston- Parts Sales Advisor

SDL Car Parts; Ilkeston; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Discounts on retail, gyms, travel, and

Company-branded uniform

24/7 employee advice line & GP

Death in Service cover

Extra holidays for long service

Job summary

SDL Car Parts is a family-run business where your work genuinely matters. This hands-on role sits at the heart of the branch, handling customers at the counter and over the phone, finding the right parts and ensuring they leave happy.

You’ll join a team that values calmness under pressure, helpfulness, and a positive, team-first attitude as you support logistics to keep orders moving. Training via our Sales Academy begins on day one, with clear progression based on attitude and performance.

Qualifications

• Excellent communication and customer service skills.
• Interest in cars/mechanics or sales/advice experience.
• Calm under pressure and reliable with a team-first attitude.
• Experience with MAM or similar software is helpful.

Responsibilities

• Serve customers on the counter and over the phone, understanding needs and finding the right parts.
• Work with the logistics team to keep orders moving and branches running smoothly.
• Contribute to a busy, focused team and help customers leave with the right solution.
• Learn products and systems training through SDL's Sales Academy.

Skills

Customer service

Sales/advice

Communication

Calm under pressure

Team player

Tools

MAM or similar software

Job description

Join a family-run business where your work genuinely matters

Salary: £29,998.80 – £35,884.99 per year

Hours: 42.5 hours per week (Mon–Fri) + alternate Saturdays

Be part of something real

At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.

We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.

What you’ll be doing

This is a hands‑on role at the heart of our branch. You’ll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy. You’ll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.

If you enjoy helping people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.

Who we’re looking for

You don’t need motor factor experience - we’ll train you. We’re looking for someone who:

• Communicates well and enjoys talking to customers
• Has an interest in cars/mechanics or previous experience in sales/advice work
• Stays calm under pressure
• Brings a positive, reliable, “team-first” attitude

Experience with MAM or similar software is helpful, but not essential.

Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands‑on product and systems training.

We promote people based on attitude and performance, not how long they’ve been here. For example:

• Jordan joined with no experience and is now a Branch Supervisor
• Hannah moved from retail and is now a Senior Sales Advisor

Your progression is genuinely in your hands.

What we offer

Alongside a competitive salary, you’ll receive:

• Discounts on retail, gyms, travel, entertainment and more
• Company‑branded uniform
• 24/7 employee advice line & GP phone access
• Death in Service cover
• Extra holidays for long service

And above all - a stable role in a friendly, growing business that values what you do.

• 42.5 hours per week
• Monday–Friday between 7am–6pm
• Every other Saturday (5 hours)