Castle Night Concierge & Security Attendant

The Carnegie Club at Skibo Castle; Dornoch; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Share of gratuities

33 days annual leave pro-rata

Auto enrolment pension scheme

Occupational sick pay

Life assurance cover

Wellbeing support access

Cycle to work scheme

Free meals on shift

Staff gym access

Team events

Job summary

The Carnegie Club at Skibo Castle in Scotland is seeking a dedicated Night Porter to ensure the castle operates smoothly through the night. You will support security checks, assist guests, and handle overnight administrative tasks at Skibo Castle, Highland.

The role requires a reliable, discreet professional with strong guest service instincts and good numeracy. The shift pattern is 7 nights on / 7 nights off, with a competitive annual salary and staff benefits.

Qualifications

• A reliable and dependable approach to work.
• Strong guest service mindset and a professional manner.
• Clear and effective communication with colleagues and guests.
• Good numeracy and administrative skills.
• Discretion when handling guest information and club data.
• Willingness to learn and be part of Club training.

Responsibilities

• Support the Night Supervisor and Night Manager with the safe, secure and smooth running of the Club throughout the night.
• Carry out regular security and fire safety checks in line with Club procedures.
• Provide a warm, professional and discreet service to members and guests, responding to requests and supporting departments.
• Take responsibility for the switchboard once the late Receptionist has finished, handling calls and enquiries efficiently and professionally.
• Maintain the presentation and ambience of the Castle overnight, ensuring public areas, fireplaces, lighting and guest facilities are presented to Skibo’s high standards.
• Complete routine checks of guest areas, external areas, vehicles and buggies, reporting any issues to the relevant department.
• Support the Transport team with the staff transport.
• Complete general cleaning and tidying duties in staff and office areas as required.
• Assist with overnight financial and administrative procedures, including reconciliations, POS reports and accounting spreadsheets, reporting any discrepancies to the relevant manager.
• Communicate effectively with colleagues and managers, ensuring any guest, maintenance, housekeeping or operational issues are reported promptly.
• Participate in Club training and support the development of new colleagues.
• Undertake any other reasonable duties as required to support the smooth running of the Club.

Skills

Guest service

Communication

Numeracy

Administration

Discretion

Team collaboration

Job description

The Carnegie Club at Skibo Castle in Scotland is seeking a dedicated Night Porter to ensure the castle operates smoothly through the night. You will support security checks, assist guests, and handle overnight administrative tasks at Skibo Castle, Highland.

The role requires a reliable, discreet professional with strong guest service instincts and good numeracy. The shift pattern is 7 nights on / 7 nights off, with a competitive annual salary and staff benefits.