Support Worker (REACH)

The Cellar Trust; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Cellar Trust in Bradford District is seeking a dedicated Reach team member to support clients with Severe Mental Illness in a community-based setting. The role focuses on recovery-focused, person-centred support and collaboration with local health and social care partners.

working 37.5 hours per week, you will use your lived experience to inspire others while maintaining accurate notes and adhering to safeguarding and inclusion commitments.

Qualifications

• Educated to GCSE Level 4 or above, or equivalent experience.
• Experience of working one-to-one with clients who face mental health challenges, including with those with SMI.
• Some experience working in a multi-agency health or social care setting.
• Experience using IT systems to record client notes.
• Non-judgmental and supportive interpersonal skills.
• Ability to manage a caseload and workload effectively.
• Competent in Word, Excel, Outlook.

Responsibilities

• Hold a caseload of clients, providing one-to-one support in a recovery-focused, person-centred way.
• Use lived experience of recovery to inspire and support others.
• Ensure client notes are recorded accurately and timely.
• Work in line with safeguarding policies and escalate concerns appropriately.
• Collaborate with health and social care professionals to ensure joined-up, high-quality support.

Skills

Interpersonal skills

Caseload management

Non-judgmental approach

Time management

IT literacy

Education

GCSE Level 4 or equivalent

Tools

Word

Excel

Outlook

Job description

LOCATION: Community based across the Bradford District

GRADE / SALARY: D1 £27,294.18 FTE per annum

HOURS: 37.5 hours per week

Purpose of the Job:

To work as part of the Reach team and alongside the Community Mental Health Teams (CMHTs) to support clients with Severe mental illness (SMI) to reach their goals.

Main Duties

• Hold a caseload of clients, providing one to one support for individuals in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.
• Use your own lived experience of recovery from mental health problems, as appropriate, to inspire and support others.
• Ensure that client notes are recorded in an accurate and timely manner and kept updated.
• Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.
• Work closely with other health and social care professionals including statutory and voluntary agencies to ensure that support is joined up and of high quality.

Values and Behaviours

• Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.
• Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
• Be passionate about our work and inspire others to feel the same.
• Be committed to doing things well and always look for opportunities for improvement.
• Model excellent partnership and team working.

Person Specification

Listed below are the knowledge, experience skills and values you’ll need to do this job, we will assess these through your application or through tests or interviews after shortlisting.

Knowledge

Method

Educated to GCSE Level 4 or above, or equivalent experience

Application

Awareness or knowledge and/or lived experience of the challenges facing people who have difficulties relating to their mental health.

Application Assessment

Experience

At least 2 years’ experience of working one to one with clients who face challenges with their mental health, including with clients who have SMI.

Application

Some experience of working in a multi-agency health or social care setting

Application

Experience of using IT systems to record client notes

Application

Skills

Non-judgmental and supportive interpersonal skills

Assessment

Ability to manage a caseload and workload effectively

Application

Assessment

Competent in Word, Excel, Outlook

Application

Values

A firm belief that all people matter and deserve respect

Assessment

An evidenced belief that everyone can change

Assessment

A track record of delivering on your commitments

Assessment

A personal commitment to equality, diversity, and inclusion

The closing date for this role is Monday 24 August 2026. Shortlisted candidates will be invited to attend an assessment morning on Tuesday 01 September 2026

Operations 3 (HOPE, Trust Therapies, Admin)