Caseworker

North East Combined Authority; Tees Valley; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Supportive work environment

Professional development opportunities

Impactful community work

Competitive pension

Job summary

Middlesbrough Council is seeking a dedicated Caseworker to support clients with substance use issues, domestic abuse and homelessness. You will guide clients through treatment and recovery, develop recovery plans, and facilitate referrals to services.

Join a multi-disciplinary team delivering tailored interventions and compassionate care to empower service users on their recovery journey.

Qualifications

• Experience working with vulnerable populations—substance use, domestic abuse, or homelessness.
• Strong communication and interpersonal skills.
• Commitment to a trauma-informed, strengths-based approach.

Responsibilities

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure appropriate care.
• Work proactively to engage clients and meet service needs.
• Ensure adherence to processes and procedures.
• Coordinate clinical interventions with the clinical team.

Skills

Strong communication

Interpersonal skills

Trauma-informed

Job description

Are you resilient and proactive? Are you passionate about helping people in the local community make lasting changes?

We are seeking a dedicated compassionate Caseworker to join our team on a permanent basis.

Who We Are

Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions, and a pathway to recovery.

Purpose of the Role

As a Caseworker, you will provide comprehensive support to clients experiencing substance use issues, domestic abuse and homelessness. You will guide clients through their treatment and recovery journey, implementing psychosocial interventions, developing recovery plans, and facilitating referrals to relevant services. You will help people achieve recovery.

Key Responsibilities

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Work proactively and flexibly to engage clients and meet service needs.
• Ensure adherence to all processes and procedures.
• Liaise with the clinical team to coordinate appropriate clinical interventions for clients.

Requirements

• Experience working with vulnerable populations—ideally those with issues related to substance use, domestic abuse, or homelessness.
• Strong communication and interpersonal skills.
• A commitment to a trauma-informed, strengths-based approach.

Please note that you will need a full UK driving licence and access to a vehicle for this post. You will also need to have business insurance in place prior to starting, if you do not already have this.

If this is you, this may be the opportunity you are looking for!

What We Offer

• A supportive and dynamic work environment.
• Opportunities for continuous professional development.
• The chance to make a real impact in the community.
• Employees discounts and a competitive pension scheme.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.