Caseworker

Sunil Goel & Associates, CAs; Preston; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading charity is seeking an Independent Stalking Advocate Caseworker to provide crisis intervention and support to victims of stalking. The successful candidate will develop safety plans and navigate complex legal frameworks while working within multi-agency settings. This role offers flexible working, a competitive salary, and opportunities for career development.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Enhanced sick pay allowances

Access to wellbeing support

Ongoing training and career development

Qualifications

• Good understanding of stalking, harassment, and domestic abuse.
• Experience of risk assessment and safety planning.
• Strong crisis management and communication skills.

Responsibilities

• Provide crisis intervention and support to victims.
• Develop individual safety plans based on needs and risk assessments.
• Participate in multi-agency meetings to advocate for clients.

Skills

Understanding of stalking

Crisis management skills

Excellent communication

Prioritization

Tools

Microsoft Word

Excel

Case management systems

Job description

We have an exciting opportunity for an Independent Stalking Advocate Caseworker to join the Lancashire team based at Preston, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What We Offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About The Role

This role is based at our Preston Office. It involves regular travel, and a driving license and access to a vehicle are considered essential. If you are unable to drive due to a disability, please mention this in your application so we can explore alternative arrangements.

As An ISAC You Will Be

• Focusing on victims at high risk of harm from stalking and harassment, providing proactive, short to medium-term crisis intervention through safety planning, advocacy, emotional and practical support.
• Supporting victims face-to-face or by telephone to access services to keep themselves & their families safe.
• Developing individual safety plans based on needs & risk assessments.
• Providing advocacy, emotional and practical support, and information, including legal & civil options, housing, health & finance, and support through the criminal justice system.
• Participating in multi-agency meetings, representing the client, and ensuring follow-up actions.

You Will Need

• A good understanding of stalking, harassment & domestic abuse
• Knowledge of domestic abuse-related harassment and stalking & its impact
• Experience of risk assessment, safety planning & risk management
• Knowledge of safeguarding & legal responsibilities
• Understanding of civil and criminal justice remedies
• Experience working within multi-agency & legislative frameworks
• Ability to manage a complex caseload & prioritize effectively
• Strong crisis management skills & ability to handle stressful situations
• Excellent communication, negotiation, and advisory skills, both written and verbal
• Good IT skills, including proficiency with Microsoft Word, Excel, and case management systems

About Us

Victim Support (VS) is an independent charity providing specialist services to those affected by crime across England and Wales. We aim for fewer victims with stronger rights, better support, and influence in the Criminal Justice System. We are committed to diversity, inclusion, and safeguarding, and welcome applicants from all backgrounds.

How To Apply

To apply, visit our website's Jobs page and complete the application form demonstrating how you meet the essential criteria. We reserve the right to close the vacancy early if sufficient applications are received.