Compassionate Housekeeper — Homes & Communal Areas

Anchor Hanover Group; Hasland; Remote; GBP 12,000 - 18,000; Full time

Job summary

Anchor Hanover Group is seeking a dedicated cleaner to ensure our locations are clean, safe, and welcoming for residents and visitors. You will follow health & safety procedures, use cleaning products responsibly, and operate equipment such as carpet cleaners where needed.

We value individuals who are well organized, empathetic, and able to work both independently and as part of a team, balancing customer needs with priority tasks.

Qualifications

• NVQ2 in cleaning or customer service is required.
• Experience with cleaning products and safe handling.
• Familiarity with cleaning procedures and equipment.
• Understanding of data protection and safeguarding of vulnerable adults.
• COSHH knowledge and health & safety in the workplace.

Responsibilities

• Ensure the location is clean, pleasant and safe for customers.
• Ensure cleaning products are used effectively with safety procedures followed.
• Apply knowledge of cleaning procedures including equipment like carpet cleaners.

Skills

Customer service

Safe use of cleaning products

Cleaning procedures & equipment

Data protection & confidentiality

COSHH awareness

Time management

Teamwork & empathy

Education

NVQ2 in Cleaning/Customer service

Job description

Anchor Hanover Group is seeking a dedicated cleaner to ensure our locations are clean, safe, and welcoming for residents and visitors. You will follow health & safety procedures, use cleaning products responsibly, and operate equipment such as carpet cleaners where needed.

We value individuals who are well organized, empathetic, and able to work both independently and as part of a team, balancing customer needs with priority tasks.