Caretaker

Centrick; Swansea; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

21 days holiday plus bank holidays

Uniform provided

Health & wellbeing benefits

Pension

Study support

Mental health support

Birthday day off

Volunteer day

Benefits platform

Job summary

Virtu is seeking a hands-on facilities assistant to maintain communal areas across residential developments in Swansea. You will perform cleaning, waste management, safety checks, and basic maintenance while delivering courteous, responsive customer service to residents.

Join a growing team and enjoy comprehensive benefits, flexible development opportunities, and a supportive work environment that values safety, reliability, and local community engagement.

Qualifications

• Fluent level of English; able to communicate effectively with customers, team members and other contractors professionally, as appropriate
• Experience of working in a similar role is essential (lone working experience is advantageous)

Responsibilities

• Cleaning of communal spaces
• Manage and monitor waste throughout development, complete statutory bin runs, making sure all bins are available for emptying
• Effectively liaise with the Local Authority of Waste Management Collections as and when required
• Health & Safety compliance - to include regular system testing where required
• Conduct daily site inspections and report maintenance requirements and any other issues to the Property Manager
• Ensure communal areas, such as bin stores, car parks, cycle stores are maintained and well kept
• Fob & key management
• Replacement of lightbulbs where necessary
• Provide friendly, professional and knowledgeable customer service to residents
• Ensure all enquires and repairing issues are dealt with in line with agreed service levels
• Ensure building is a safe environment in which to live and work and that it is managed in accordance with procedures
• Complete meter readings as and when required

Skills

Fluent English

Job description

We7re Virtu Property D specialists in soft services for residential property.

Our expert teams deliver high-quality cleaning, caretaking, grounds care, and specialist maintenance to keep properties running smoothly and looking their best.

And we7re not stopping there! We7ve expanded to offer tailored residential freehold housing management, and we7re always exploring new ways to innovate and add value for our clients.

What you9ll be doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don9t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Cleaning of communal spaces
• Manage and monitor waste throughout development, complete statutory bin runs, making sure all bins are available for emptying
• Effectively liaise with the Local Authority of Waste Management Collections as and when required
• Health & Safety compliance - to include regular system testing where required
• Conduct daily site inspections and report maintenance requirements and any other issues to the Property Manager
• Ensure communal areas, such as bin stores, car parks, cycle stores are maintained and well kept
• Fob & key management
• Replacement of lightbulbs where necessary
• Provide friendly, professional and knowledgeable customer service to residents
• Ensure all enquires and repairing issues are dealt with in line with agreed service levels
• Ensure building is a safe environment in which to live and work and that it is managed in accordance with procedures
• Complete meter readings as and when required

What You Need to Succeed

• Fluent level of English; able to communicate effectively with customers, team members and other contractors professionally, as appropriate
• Experience of working in a similar role is essential (lone working experience is advantageous)

Why join us?

• Time to Recharge: 21 days 0holiday plus bank holidays
• Full uniform provided
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Future Security: Pension of up to 5% from the employee and 3% from the employer
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• BenefitPlatform: One online platform for all benefitsand recognition

At Virtu, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we9re here to help you succeed.