Carers Wellbeing Practitioner

VONNE (Voluntary Organisations' Network North East); Tees Valley; On-site; GBP 23,000 - 29,000; Full time

Job summary

Teesside Mind is seeking a fixed-term Wellbeing Practitioner for our Carers Project in Teesside. The role focuses on delivering holistic support to carers, promoting self-empowerment and mental wellbeing.

You will help carers talk through challenges, identify strengths and develop practical plans. The post involves running information sessions, facilitating support groups, and collaborating with external agencies.

Qualifications

• Level 3 relevant qualification or time served experience in a similar role.
• Experience of working in mental health service/s and/or health and social care setting.
• Experience meeting service targets and using outcome measurement tools.
• Experience of partnership working.
• Experience of assessing and support planning using person-centred approaches.
• Experience of risk management and safeguarding.
• Knowledge of issues faced by adults caring for someone with mental health difficulties.

Responsibilities

• Conduct collaborative evaluations of carers' needs and help them to develop personalised wellbeing plans.
• Offer wellbeing and emotional support to carers, utilising evidence-based therapeutic techniques.
• Facilitate support groups and workshops on topics such as stress management, self-care, and coping strategies.
• Collaborate with external agencies and community resources to ensure carers have access to additional support services.
• Provide education and training to caregivers on relevant topics related to caring, health, and wellbeing.
• Maintain accurate records of client interactions and progress, ensuring confidentiality and privacy.
• To actively promote the service across South Tees.

Skills

Mental health service experience

Part-time role experience

Safeguarding knowledge

Collaboration with external agencies

Person-centred approaches

Education

Level 3 Relevant qualification or time served experience in a similar role

Job description

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline: Thursday, October 1, 2026 - 00:00

Based: Middlesbrough

Salary: £26,000 Per Annum

Salary Type: Fixed Salary

Location: Teesside

Role description: Project Support

At Teesside Mind we recognise that caring for someone with mental health difficulties comes with its own unique challenges. As a Wellbeing Practitioner for our Carers Project, you will be responsible for delivering holistic support to caregivers supporting them to foster self-empowerment to maintain their emotional, and mental wellbeing.

Your role will involve helping people to talk through their current situation and difficulties, uncover and re-evaluate their strengths, and put plans in place to work towards their goals. You will also be required to deliver information and facilitate support groups; to address the unique challenges faced by carers who are supporting someone with mental health difficulties.

Key Responsibilities

• Conduct collaborative evaluations of carers' needs and help them to develop personalised wellbeing plans.
• Offer wellbeing and emotional support to carers, utilising evidence-based therapeutic techniques.
• Facilitate support groups and workshops on topics such as stress management, self-care, and coping strategies.
• Collaborate with external agencies and community resources to ensure carers have access to additional support services.
• Provide education and training to caregivers on relevant topics related to caring, health, and wellbeing.
• Provide education and awareness sessions to other professionals on the unique challenges faced by carers when mental health challenges are part of the picture
• Maintain accurate records of client interactions and progress, ensuring confidentiality and privacy.
• Stay updated on best practices and research in the field of carer support and wellbeing.

Main Responsibilties

• Being a point of contact for advice and guidance to the Carer
• Collating monitoring information
• To actively promote the service across South Tees
• Ensuring all referrals are managed within a timely manner
• Using the Carers Star with carers to identify strengths and challenges in their caring role and develop support plans
• To provide emotional support, psychological coping, and self-care techniques for carers to help them manage their own wellbeing
• To develop peer support and social opportunities for carers ensuring co production
• To actively promote opportunities for carers such as training and work opportunities, personal budgets, respite breaks etc.
• To provide advice and information around mental health conditions, access to mental health services and available interventions
• To provide advice and guidance on money or benefit issues and refer on for specialist advice where needed
• To provide information about the right to access a statutory Carers' Assessment and support carers to access them
• Ensure the service outcomes are worked towards and achieved where possible as per service requirement
• Ensure all records are accurately recorded in compliance with Minds policies and procedures
• To risk assess and review in accordance with Minds policy and procedure
• To respond to any safeguarding concerns in a timely manner
• As part of the wider carers team actively contribute to service development
• To keep up to date with national and local policies that affect carers and passing on relevant information to carers
• To represent the service and Teesside Mind at external meetings and events as agreed
• To work within the policies and procedures of Teesside Mind at all times
• To take part in support, supervision, training, and development and as required
• To undertake other tasks commensurate with the position as required

Essential

• Level 3 Relevant qualification or time served experience in a similar role
• Experience of working in mental health service/s and/or health and social care setting
• Experience meeting service targets and using outcome measurement tools
• Experience of partnership working
• Experience of assessing and support planning using person-centred approaches
• Experience of recognising when someone needs additional support
• Experience of delivering psychological coping and self-care techniques
• Experience of lone working
• Experience of effectively managing own case load
• Experience of risk management and safeguarding
• Demonstrates knowledge of issues faced by adults caring for another adult struggling with their mental health
• Demonstrates an understanding of how emotional distress and being in mental health crisis might affect individuals
• Knowledge of national policy and legislation in relation to carers' issues
• Knowledge of the Voluntary and Community Sector

Desirable

• Relevant degree or equivalent in social sciences, health, or education
• Worked in a service where agreed targets in place demonstrating measurable outcomes
• Lived experience of a mental health difficulty (self, family)
• Working as a team to help develop a service
• Knowledge of relevant health and social care services within the local area