Carers Information & Support Officer

n-compass; Rochdale; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

An established not-for-profit organization is seeking a passionate Carers Information & Support Officer to join their dynamic Rochdale team. This role is vital in supporting unpaid Carers by assessing their needs and providing tailored information, advice, and support. The ideal candidate will be highly motivated and flexible, eager to make a meaningful difference in the lives of vulnerable individuals. Join a forward-thinking team in a hybrid working environment, where your contributions will enhance the quality of life for many in the community. If you're ready to empower others and make a real impact, this is the opportunity for you!

Qualifications

• Ability to listen and communicate effectively with individuals.
• Experience in discussing and gathering information sensitively.

Responsibilities

• Identify Carers and provide information, advice, and support.
• Assist Carers in accessing services and peer support.

Skills

Effective Communication

Information Gathering

Individualized Support

Motivation

Flexibility

Job description

Carers Information & Support Officer

Can you support unpaid Carers by assessing their needs?

n-compass are looking to recruit a Carers Information & Support Officer as part of the Rochdale team, who will benefit from joining a busy and dynamic team in a truly hybrid working environment. The role is to cover the Rochdale area, and proactively identify Carers, provide them with information, advice and support including supporting them to access services, peer support and short break opportunities in order to reduce the impact of their caring role.

About you

We are looking for people who are passionate about supporting unpaid Carers to reduce the impacts of their caring role by providing professional and quality support. We are looking for people with:

1. The ability to listen and communicate effectively with a wide range of individuals.
2. Experience of sensitively discussing and gathering information from people who want to access support.
3. The ability to provide individualised 1-1 support to adults.

Most importantly, we are looking for people who are highly motivated, hardworking, flexible and who really want to make a difference.

About us

n-compass was established in 2009 and is a not-for-profit organisation determined to improve the lives of vulnerable people across the North of England, delivering a range of Advocacy, Health and Wellbeing, Carers and Counselling services. n-compass’ values are what inspire us to make a difference and enhance life opportunities for adults and young people across local communities by being professional, responsive, innovative, dynamic and empowering. They determine what we do, how we do it and what we are trying to achieve.

Please find attached a link to the full Job Description, Person Specification and benefits package (found on our website).

Successful applicants will be required to undergo a Basic DBS check.

n-compass is an equal opportunities employer, if you require any reasonable adjustments to enable you to apply for this role, please contact us.

Successful applicants will be required to undergo an enhanced DBS check (formally CRB).

Registered Charity Number: 1128809

Key words: Carers; Rochdale; Greater Manchester; Oldham; Bury; Carers Support Worker; Support worker; Social Worker; Mental Health; charity; third sector.

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