Carer Onboarding Recruiter - 12 Months FTC

Elder HQ; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Elder HQ seeks a Carer Onboarding Recruiter to streamline the recruitment process for compassionate carers across the UK. This dynamic role focuses on onboarding, candidate engagement, and relationship building, offering a chance to work in a growing scale-up committed to quality care. Competitive salary, benefits, and a hybrid work model included.

Benefits

Competitive Salary + commission

25 days holiday + bank holidays

Dental and health insurance

Hybrid office model

E-learning platform access

Quarterly team events

Mentoring and coaching programmes

Macbook provided

Cycle-to-work scheme

Opportunity in a high-growth business

Qualifications

• Experience in recruitment, customer success, or account management.
• Proven success in meeting KPIs.
• Familiarity with compliance processes.

Responsibilities

• Manage the full carer application journey.
• Nurture relationships and maintain a healthy candidate pipeline.
• Support carers into their first placements.

Skills

Communication

Organizational Skills

Attention to Detail

Customer Success

Relationship Building

Job description

Carer Onboarding Recruiter - 12 Months FTC

About us

Elder is a dynamic scale-up revolutionising the care industry by connecting older adults to self-employed carers through an innovative technology-driven introductory model. We are committed to using data-driven insights to continuously improve outcomes for our customers and carers.

About the role

The Recruitment team at Elder plays a vital role in bringing exceptional, compassionate carers onto our platform—people who are passionate about delivering high-quality care across the UK. As we continue to grow, we’re seeking ambitious self-starters to help scale our recruitment process, onboard new carers, and re-engage those already in our carer community.

This is an excellent opportunity for someone who enjoys people-facing work and is keen to gain experience across business operations, recruitment, and stakeholder management. The ideal candidate will be proactive, personable, and aligned with Elder’s mission. You'll need to be adaptable, confident when speaking to candidates, and motivated by meaningful work.

What you’ll be responsible for

• End-to-end onboarding - Managing the full carer application journey: from screening and interviews to compliance checks and onboarding, ensuring each carer is set up to thrive on our platform.
  
  

• Pipeline engagement - Maintaining an active, healthy pipeline by nurturing relationships, guiding candidates through each stage, and ensuring a consistent supply of qualified carers ready for work.
  
  

• Preparing carers for success - Supporting carers into their first placement by developing their online profiles and showcasing their experience and strengths.
  
  

• Carer outreach - Connecting with prospective carers to share Elder’s story, vision, and values.
  
  

• Re-engagement & relationship building - Strengthening connections with existing carers to encourage ongoing involvement and repeat placements.
  
  

• Target-driven execution - Meeting individual KPIs and contributing to team goals, with a focus on delivery, quality, and consistency.

What we’re looking for

Must-haves:

• Experience in recruitment, customer success, or account management.
  
  

• Proven success in meeting and exceeding KPIs and performance targets.
  
  

• Familiarity with compliance processes such as DBS checks and right to work documentation.
  
  

• Outstanding verbal and written communication skills.
  
  

• Highly organised with attention to detail and time management skills.
  
  

• Ability to work independently and liaise confidently across teams and with external candidates.
  
  

• Comfortable managing a high-volume personal pipeline and multitasking effectively.
  
  

• A can-do, entrepreneurial attitude and willingness to pitch in where needed.
  
  

Nice-to-haves:

• Experience in the healthcare or care recruitment sector.
  
  

• Hands-on experience with CRMs or Applicant Tracking Systems (ATS).
  
  

• Confident user of Google Docs, Sheets, and/or Excel.

Benefits

We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:

• Competitive Salary + commission

• 25 days holiday + bank holidays + 1 extra day holiday for every year worked up to 5 years

• Dental and health insurance

• Hybrid office (2 days in the office)

• E-learning platform (Udemy)

• Sponsored quarterly team and company socials

• Mentoring and coaching programmes to help you achieve your personal and career goals

• Macbook + any particular extras you require

• Cycle-to-work scheme

• AND a genuine opportunity to be a very key part of a high-growth business

Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-ups. Apply today.

Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.

Elder recruits, employs, trains, compensates and promotes regardless of race, religion,