Careers Information and Support Officer

Global University Systems (GUS); Greater London; On-site; GBP 24,000 - 36,000; Full time

Job summary

Global University Systems (GUS) through LCCA seeks a Careers Information & Support Officer to manage the Careers Studio, welcome students, triage enquiries and support with promotional materials and event logistics.

The role focuses on maintaining a welcoming environment, updating displays and ensuring smooth operations across campuses to enable Careers Consultants to deliver effective appointments and workshops.

Qualifications

• Experience delivering front-line student support and information.
• Ability to manage busy studio spaces and promotional materials.

Responsibilities

• Manage the Careers Studio: run day-to-day operations of the studio spaces, ensuring they are welcoming, organised and fully operational.
• Support students: greet students, triage enquiries, and signpost to careers information and resources.
• Drive operations & marketing: assist with promotional materials, digital displays, room setups and event logistics.
• Enable seamless service: provide essential front-line coverage to allow Careers Consultants to focus on one-to-one appointments, workshops and employer events.

Job description

Careers Information & Support Officer

Role Type: Permanent

Location: Tower Hill, London

LCCA is part of the Global University Systems (GUS) network – an international group of higher education institutions united by a passion for accessible, industry-relevant education. At LCCA, we put students at the heart of everything we do, blending progressive teaching with real-world application.

What You Will Do

• Manage the Careers Studio: Run the day-to-day operations of our vibrant studio spaces, ensuring they are welcoming, organised, and fully operational.

• Support Students: Act as the first point of contact to welcome students, triage their enquiries, and signpost them to the right careers information and resources.

• Drive Operations & Marketing: Support the wider careers team by preparing promotional materials, updating digital displays, coordinating room setups, and assisting with event logistics.

• Enable Seamless Service: Provide essential front-line coverage so our Careers Consultants can focus on delivering impactful one-to-one appointments, workshops, and employer events.

Key Responsibilities

• Maintain a professional, inclusive, and welcoming environment for students, staff, and visitors.

• Monitor and replenish careers resources, guides, and promotional materials.

• Keep digital displays and noticeboards current, relevant, and engaging.

• Deliver high-quality administrative, logistical, and communications support across both campuses.

Why Join Us?

This is a fantastic opportunity to play a pivotal role in creating an accessible, engaging environment that directly impacts the student experience and helps shape future careers.