Career and Work Coach

Novus; Wrexham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Aviva pension contributions

Retail discounts

Employee assistance program

Job summary

Novus Cambria is seeking a Work Coach at HMP Berwyn to guide prisoners through learning, work, and progression pathways. You will deliver one-to-one guidance and small group sessions within education and on the wings, helping learners identify realistic progression goals that reduce reoffending.

The role is permanent, full-time (37 hours per week) with safeguarding in place; a DBS check is required and Welsh language is desirable to support a bilingual setting.

Qualifications

• Ability to take a systematic and coordinated approach to work.
• Proven ability to build positive working relationships with learners and external partners.
• Inclusive, learner-focused approach with commitment to equality and wellbeing.
• IT competent, with confidence using digital systems and updating learner records.
• Working knowledge of information, advice and guidance processes.
• Knowledge of effective communication methods.
• Knowledge of barriers to employment, education and training and types of support.

Responsibilities

• Provide advice on learning, work, training and progression, offering practical guidance on education pathways.
• Cover personal development, academic progression and wellbeing to enable progression into employment or further training.
• Role details shared during interview process.

Skills

Relationship building

Effective communication

IAG processes

Digital literacy

Education experience

Welsh language (desirable)

Education

L3 Advice and Guidance

L2 Literacy and Numeracy

Tools

MS Office

Job description

Job description

Novus Cambria is a leading provider of prison education. We are recruiting a Work Coach within our Careers Information, Advice and Guidance (CIAG) provision, playing a key role in supporting learners to make informed decisions about their future. Working closely with the prison, this role supports learners throughout their journey in custody and upon release. This includes delivering one-to-one guidance and small group sessions within the education department and on the wings, helping learners identify realistic progression goals that support reduced reoffending.

We have a great opportunity available to join Novus Cambria, our prison education provider at HMP Berwyn, working as a Work Coach. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus Cambria?

As one of the UK's lead providers of offender learning, Novus Cambria facilitates excellence in learning, skills, employability and progression pathways for offenders. We bring a local focus with national strength to the table, enabling us to be a powerful and united voice for offender learning. We are also part of the LTE group of companies that include Novus, The Manchester College, MOL, Total People, UCEN, and LTE Group Operations.

Site Information

HMP Prison Berwyn is a Category C prison in Wrexham County Borough, Wales. It accommodates a male population. It is the largest prison in the UK, opened in 2017, and is operated by His Majesty's Prison Service. The prisons aim is to create an environment in which staff and prisoners feel safe at all times. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society

Role Responsibilities

The successful applicant will provide advice on learning, work, training and progression, offering practical guidance on education pathways. They will cover personal development, academic progression, and wellbeing, with a strong focus on enabling learners to move successfully into employment, education or training upon release.

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the individual role will be shared during the interview process.

Skills, Qualifications and Experience

• Ability to take a systematic and coordinated approach to work
• Proven ability to build positive working relationships internally and with external partners, including universities, employers, and charities
• Inclusive, supportive, and learner-focused approach with a commitment to equality and wellbeing
• IT competent, with confidence using digital systems and updating learner records
• Working knowledge of information, advice and guidance processes
• Knowledge of effective communication methods
• Knowledge of barriers to employment, education and training and types of support which can be tailored and offered to address these.
• Previous experience within education (Desirable)
• Have a recent track record of effective delivery in an IAG role
• Hold a minimum L3 qualification in Advice and Guidance, or equivalent (Learning Coach, CIAG, etc)
• Hold at least a L2 qualification in Literacy and Numeracy
• The ability to speak fluent Welsh (Desirable)

Benefits

• 30 days annual leave, plus 8 bank holidays
• Significant pension contributions (Aviva Auto-enrolment Pension Scheme)
• Retail Discounts
• Employee Assistance Program

Safeguarding

Novus Cambria is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.

Equal Opportunities Statement

Novus Cambria is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 20/10/2026. However, sometimes the job advert may close early if we receive a good response!