Care Team Leader — Elevate Home Care Quality

Care Outlook Ltd.; Greater London; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing professional development

Supportive team

Expanding leading provider

Descripción de la vacante

Care Outlook in London and the South East is seeking a Team Leader to maintain and develop our extra care service at Audrey Needham & Redwood House in West Berkshire.

You will oversee the care team, plan staff rotas, and ensure care assessments and risk plans meet best practice and customer aspirations, while coordinating with recruitment and handling on-call duties.

We offer £27,000 salary, ongoing support and professional development, and a chance to work with a leading home care provider.

Formación

• Commitment to improving quality of life for vulnerable people.
• Knowledge of CQC standards and compliance.
• Experience in Care Coordinating or 2 years in Health & Social Care preferred.
• Full Driving Licence and access to a vehicle preferred.
• NVQ Level 3 Health & Social Care preferred.

Responsabilidades

• Direct management of the care team with supervision and training.
• Create and monitor care plans and staff rotas.
• Ensure assessments, care and risk plans meet best practice.
• Coordinate with Recruitment to maintain staffing levels.
• Provide care services and arrange emergency cover when required.
• Ensure telephones are answered promptly and staff communicate respectfully.
• Collaborate with Branch Manager to address quality standards and handle complaints.
• Participate in the on-call rota.
• Ensure compliance with CQC regulations and raise care standards.

Conocimientos

Staff supervision

CQC compliance

Flexible on-call

Communication

Educación

NVQ Level 3 Health & Social Care

Descripción del empleo

Care Outlook in London and the South East is seeking a Team Leader to maintain and develop our extra care service at Audrey Needham & Redwood House in West Berkshire.

You will oversee the care team, plan staff rotas, and ensure care assessments and risk plans meet best practice and customer aspirations, while coordinating with recruitment and handling on-call duties.

We offer £27,000 salary, ongoing support and professional development, and a chance to work with a leading home care provider.