Care & Support Assistant

McCarthy and Stone Limited; Kingswear; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

28 days holiday inclusive of bankhols

Life insurance

Company pension

Guest suites UK wide

Discounts on apartment purchases

Training and professional development

Employee Assistance Programme 24/7

Job summary

McCarthy Stone Limited is seeking a Care & Support Assistant for Mewstone Place in Dartmouth, Devon. The role focuses on domestic support, housekeeping, laundry and cleaning for homeowners, plus assisting in on-site dining services and providing social and practical support in the community.

You will engage with homeowners, ensuring a caring, patient and professional approach, with opportunities for overtime and development across McCarthy Stone sites nationwide.

Qualifications

• Experience in a customer care or service role within a similar environment.
• Good communication skills and a caring approach.
• Reliable, patient and professional conduct.

Responsibilities

• Provide domestic support and housekeeping to homeowners and their apartments.
• Handle laundry services and cleaning of communal areas.
• Assist in Bistro or Restaurant during service times.
• Offer lifestyle services and social support to homeowners.
• Chaperone homeowners to medical appointments or other community activities.
• Overtime opportunities may be available at nearby developments.

Skills

Caring personality

Customer care experience

Clear communication

Friendly and approachable

Punctual and diligent

Job description

McCarthy Stone are recruiting for a Care & SupportAssistant to join the team at our Retirement Living Plus development,Mewstone Place in Dartmouth, Devon.Built in 2025, Mewstone is a Retirement Living Plus development that consists of 65 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!Hourly rate: £14.24 per hourHours: 20 hours per week availableBenefits:28 days holiday inclusive of bank holidaysLife insuranceCompany pensionOpportunities to stay in our guest suites across all our developments UK wideDiscounts on apartment purchases for employees and immediate familyTraining and support with professional qualifications24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

Benefits:

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:

As a Care & SupportAssistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you:

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!