Care & Support

McCarthy Stone; South Hams; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

28 days holiday (incl. BH)

Life insurance

Company pension

Guest suites access UK wide

Discounts on apartment purchases

Training and professional qualific`s

Employee assistance programme

Job summary

McCarthy Stone is seeking a Care & Support Assistant to deliver domestic support, housekeeping, laundry, and cleaning for our homeowner apartments as well as the development's communal areas. You will assist in the Bistro or Restaurant during service times and provide lifestyle services, including social support and attending medical appointments where needed.

We value a caring personality, strong communication, reliability and a friendly, proactive attitude.

Qualifications

• Experience in customer care or service roles in health, social care, hospitality, retail, or domestic services.
• Clear and confident communication; friendly and approachable with a hardworking, diligent nature.

Responsibilities

• Provide domestic support, housekeeping, laundry, and cleaning in homeowner apartments.
• Assist in Bistro/Restaurant during service times and support lifestyle services.
• Chaperone homeowners to medical appointments and offer social support.

Skills

Caring personality

Customer care experience

Communication skills

Friendly and approachable

Time management

Professional demeanor

Job description

As a Care & Support Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development's communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

• A caring personality and the want to make a difference to people's lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping
  Built in 2025, Mewstone is a Retirement Living Plus development that consists of 65 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!, As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders