Care Supervisor

Bluebird Care; Southend-on-Sea; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Ongoing professional development

Flexible working arrangements

Paid mileage

Employee recognition and reward

Job summary

Bluebird Care Southend and Rochford is seeking an experienced Care Supervisor to lead care teams, ensure high standards, and support customers in their own homes. The role emphasizes leadership, quality assurance and compliance with CQC standards.

You will supervise care assistants, conduct assessments and reviews, and collaborate with office staff to ensure smooth daily operations. A driving licence and IT proficiency are important.

Qualifications

• Minimum 3 years' experience in health and social care.
• Experience as Care Supervisor or similar leadership role.
• Strong understanding of CQC regulations and person-centred care.

Responsibilities

• Supervise and support Care Assistants to deliver high-quality, person-centred care.
• Carry out care assessments and customer reviews.
• Monitor care quality and regulatory compliance; support staff induction and training.
• Plan care, manage risk assessments and respond to customer queries.

Skills

Supervisory experience

Leadership

Communication skills

IT skills

Organisational skills

Tools

MS Office

Job description

The following content displays a map of the jobs location - Southend and Rochford

Location: Southend, Rochford, Rayleigh, Leigh, Hockley, Shoebury and Westcliff and the surrounding area’s

Join an established care provider where your leadership makes a real difference.

Are you an experienced Care Supervisor looking for your next opportunity? Do you have a passion for delivering exceptional care, supporting care teams, and ensuring the highest standards for customers? If so, we'd love to hear from you.

Bluebird Care Southend and Rochford is seeking an experienced Care Supervisor to join our growing team. As one of the UK's largest and most established home care providers, we're proud of our reputation for delivering outstanding care and supporting people to live independently in their own homes.

Our commitment to quality has been recognised by the Care Quality Commission (CQC), with our latest inspection awarding us a Good rating across our service.

What We Offer

Ongoing professional development and career progression

A supportive and friendly management team

Paid mileage

Flexible working arrangements

Employee recognition and reward programmes

The opportunity to work for one of the UK's leading home care providers

About Bluebird Care Southend and Rochford

Bluebird Care has been delivering high-quality home care across the UK for over 20 years and has grown to become one of the country's largest and most trusted home care providers.

We pride ourselves on delivering personalised care that enables people to remain safe, independent and comfortable in their own homes. We believe our people are our greatest asset, creating a positive working environment where colleagues feel valued, supported and empowered to develop their careers.

The Role

As an experienced Care Supervisor, you'll play a key role in maintaining the high standards our customers expect. You'll work closely with our care teams, customers and office staff to ensure care is delivered safely, compassionately and in line with regulatory requirements.

This is a varied role that combines leadership, quality assurance, customer support and compliance.

Key Responsibilities

Supervise, mentor and support our Care Assistants to deliver outstanding person-centred care.

Carry out care assessments, customer reviews and spot checks.

Monitor and maintain high standards of care quality and compliance.

Support with the induction, training and ongoing development of care staff.

Assist with care planning and risk assessments.

Respond professionally to customer queries and concerns.

Work collaboratively with the Registered Manager and wider office team to ensure smooth day-to-day operations.

Promote our values and maintain compliance with CQC standards and company policies.

About You

We're looking for someone who already has supervisory experience within the care sector and is ready to make a positive impact.

You’ll have:

A minimum of 3 years' experience working in health and social care.

Previous experience as a Care Supervisor, Field Care Supervisor, Senior Care Assistant or similar leadership role.

A strong understanding of CQC regulations and person-centred care.

Excellent communication and customer service skills.

Strong organisational and IT skills.

The confidence to lead, motivate and support a team.

The ability to work independently and prioritise a busy workload.

A full UK driving licence and access to your own vehicle.

Why Join Bluebird Care?

When you join Bluebird Care Southend and Rochford, you're joining a team that genuinely cares about its customers and each other. You'll have the opportunity to develop your career with one of the UK's leading home care providers while making a real difference every day.

If you're an experienced Care Supervisor who is passionate about delivering outstanding care and leading others to do the same, we'd love to hear from you.

Bluebird Care Southend and Rochford is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace for all.

Successful applicants will be subject to an enhanced DBS check and satisfactory references in line with safer recruitment practices.