Care Services Pharmacy Partner - Client Care & Growth
The Boots Company PLC
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Benefits offered by this job
Job summary
The Boots Company PLC is seeking a Care Services Partner to provide a single point of contact for care home customers and lead the operational running of the care services pharmacy on site with the store team. You will partner with local stakeholders to deliver outstanding service and report to the store manager.
Your role includes planning workloads, resolving care home queries, and supporting dispensing duties while promoting Boots in the local community.
Qualifications
- NVQ2 in Pharmaceutical Science (or equivalent) required.
- Experience solving problems in healthcare with customer focus.
Responsibilities
- Plan Care Services workload to ensure top service by the team.
- Collaborate with around 40 care homes, store teams and GP surgeries to retain and grow customers.
- Resolve queries and issues from care homes.
- Assist with dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and collecting prescriptions.
- Work with Regional Business Manager to promote Boots in the local community and help sign up new business.
- Contribute across pharmacy areas including the healthcare counter.
Skills
Education
Job description
The Boots Company PLC is seeking a Care Services Partner to provide a single point of contact for care home customers and lead the operational running of the care services pharmacy on site with the store team. You will partner with local stakeholders to deliver outstanding service and report to the store manager.
Your role includes planning workloads, resolving care home queries, and supporting dispensing duties while promoting Boots in the local community.
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