Care Services Leader – Deputy Manager

Kirklees Metropolitan Council; Skipton; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Generous annual leave

Local Government Pension Scheme

Training and development

Job summary

North Yorkshire Council is seeking a Deputy Manager to support the Registered Manager in the Ashfield Care service in Skipton. You will lead care teams, ensure services are delivered safely and in line with care plans, quality standards, policies and procedures, and act as a positive role model for staff.

The role requires strong leadership, communication and safeguarding knowledge, plus the ability to make decisions under pressure. DBS check is required.

Qualifications

• Previous experience in a care setting, including supervising or leading staff.
• Strong leadership, organisational, and communication skills.
• Experience of staff supervision, performance management, and development.
• Knowledge of safeguarding, health and safety, and risk management principles.
• Commitment to delivering high-quality, person-centred care.
• Ability to make decisions confidently and work effectively under pressure.
• Excellent spoken and written English skills.

Responsibilities

• Support the Registered Manager in the overall management and development of the Care Unit.
• Coordinate and organise care services for new and transferring individuals.
• Ensure care is delivered in accordance with policies, procedures, care plans, and service level agreements.
• Provide direct care for service users in emergency situations and in other situations where needed.
• Lead, supervise, and motivate care staff to achieve high standards of performance.
• Carry out performance appraisals and identify training and development needs.
• Support recruitment, selection, induction, and retention activities.
• Provide regular supervision and day-to-day guidance to staff.
• Plan and manage staffing rotas, including arranging appropriate cover.
• Authorise timesheets and support financial administration processes.
• Assist with budget monitoring and delegated financial responsibilities.
• Promote effective communication with service users, families, carers, colleagues, and partner agencies.
• Ensure staff comply with health and safety requirements and risk management procedures.
• Promote and uphold safeguarding practices at all times.

Skills

Leadership

Organisation

Communication

Staff supervision

Safeguarding

English proficiency

Education

Level 3 Care qualification

Job description

North Yorkshire Council is seeking a Deputy Manager to support the Registered Manager in the Ashfield Care service in Skipton. You will lead care teams, ensure services are delivered safely and in line with care plans, quality standards, policies and procedures, and act as a positive role model for staff.

The role requires strong leadership, communication and safeguarding knowledge, plus the ability to make decisions under pressure. DBS check is required.