Care Scheduling Specialist

Home Instead; Newport; On-site; GBP 23,400 - 28,600; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

Career development opportunities

Health scheme benefits

Home Instead discounts

Job summary

A family-run home care provider in Newport is looking for an experienced Scheduler to manage schedules for Care Professionals and clients. This full-time role requires strong IT and communication skills, as well as the ability to adapt to changes. The position offers a competitive salary starting at £26,000 and includes benefits like career development, a pension scheme, and health scheme discounts. Join a passionate team dedicated to providing high-quality care in the community.

Qualifications

• Experience in a scheduling or coordinating role within home care.
• Strong IT skills including Microsoft Office/Google Suite and CRM software.
• Excellent communication and interpersonal skills.
• Ability to plan, prioritise and remain calm under pressure.
• Proactive and analytical mindset with great attention to detail.
• Flexibility to support the evening and weekend on-call rota.

Responsibilities

• Develop and maintain effective schedules for clients and Care Professionals.
• Ensure schedules optimise travel time and availability.
• Maintain excellent relationships with clients and Care Professionals.
• Ensure compliance with franchise standards.
• Participate in the on-call rota as required.

Skills

Scheduling experience

Strong IT skills

Excellent communication skills

Ability to plan and prioritize

Analytical mindset

Attention to detail

Flexibility for on-call duties

Tools

Microsoft Office

Google Suite

CRM software

Job description

A family-run home care provider in Newport is looking for an experienced Scheduler to manage schedules for Care Professionals and clients. This full-time role requires strong IT and communication skills, as well as the ability to adapt to changes. The position offers a competitive salary starting at £26,000 and includes benefits like career development, a pension scheme, and health scheme discounts. Join a passionate team dedicated to providing high-quality care in the community.