Care Operations Leader | Deputy Manager (Adults)

Livability Journal Communications, Inc; Norwich; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Birthday Leave Opportunity

CQC Reward Scheme

Recognition and Reward

Excellent Learning and Development

Generous Annual Leave

Pension Scheme

Employee Assistance Programme

Job summary

Shaftesbury John Grooms Court in Norwich is seeking an experienced Deputy Manager to lead a residential service for adults with disabilities. This role combines operational leadership with person-centred care to ensure high standards.

You will be responsible for safeguarding, regulatory compliance, and developing high-performing care teams, while building strong relationships with families and external agencies.

Qualifications

• Qualified to Level 5 in Health and Social Care
• Experience leading teams in health and social care
• Knowledge of safeguarding, compliance and quality standards

Responsibilities

• Supporting and developing high-performing care teams
• Leading on quality assurance, compliance and regulatory standards
• Implementing and improving systems, processes and procedures
• Promoting positive outcomes for the people we support
• Supporting service growth and development opportunities
• Building effective relationships with families, professionals and external agencies
• Ensuring a culture of excellence, inclusion and continuous improvement
• Acting as a positive role model and leader within the service

Skills

Leadership

Team leadership

Communication

Regulatory knowledge

Safeguarding

Quality standards

Education

Level 5 Diploma in Health and Social Care

Job description

Shaftesbury John Grooms Court in Norwich is seeking an experienced Deputy Manager to lead a residential service for adults with disabilities. This role combines operational leadership with person-centred care to ensure high standards.

You will be responsible for safeguarding, regulatory compliance, and developing high-performing care teams, while building strong relationships with families and external agencies.