Care Navigator Apprentice: Healthcare Admin in Training

Hull Business Training Centre; Beverley; On-site; GBP 19,286,000 - 22,042,000; Part time

Benefits offered by this job

5 weeks' annual leave plus bank hols

Birthday leave

No weekend or bank holiday working

Free uniform provided

Job summary

North Beverley Medical Centre in Beverley is seeking two friendly Care Navigator Apprentices to join the reception and administration team. You will help patients access the right services and support day-to-day operations, learning from an experienced team committed to your development.

Responsibilities include greeting patients, handling calls, booking appointments, updating records, and assisting with administrative tasks.

Qualifications

• Friendly, approachable and enjoys helping people.
• Confident communicator with professional phone manner.
• Organised with good attention to detail.
• Confidentiality and trustworthiness; maintains information securely.
• Proficient with IT, Word and email.

Responsibilities

• Welcoming patients and providing excellent customer service.
• Answering calls and helping patients access the right healthcare services.
• Booking appointments and managing patient enquiries.
• Updating patient records and maintaining confidential information.
• Processing prescriptions, correspondence, and incoming mail.
• Supporting the reception and administration team with a variety of daily tasks.

Skills

Customer service

Communication

Teamwork

Attention to detail

Confidentiality

IT skills

Education

GCSE English & Maths (4/C+)

Tools

Microsoft Word

Email

Job description

North Beverley Medical Centre in Beverley is seeking two friendly Care Navigator Apprentices to join the reception and administration team. You will help patients access the right services and support day-to-day operations, learning from an experienced team committed to your development.

Responsibilities include greeting patients, handling calls, booking appointments, updating records, and assisting with administrative tasks.