Care Navigator Apprentice x2

Hull Business Training Centre; Beverley; On-site; GBP 19,286,000 - 22,042,000; Part time

Benefits offered by this job

5 weeks' annual leave plus bank hols

Birthday leave

No weekend or bank holiday working

Free uniform provided

Job summary

North Beverley Medical Centre in Beverley is seeking two friendly Care Navigator Apprentices to join the reception and administration team. You will help patients access the right services and support day-to-day operations, learning from an experienced team committed to your development.

Responsibilities include greeting patients, handling calls, booking appointments, updating records, and assisting with administrative tasks.

Qualifications

• Friendly, approachable and enjoys helping people.
• Confident communicator with professional phone manner.
• Organised with good attention to detail.
• Confidentiality and trustworthiness; maintains information securely.
• Proficient with IT, Word and email.

Responsibilities

• Welcoming patients and providing excellent customer service.
• Answering calls and helping patients access the right healthcare services.
• Booking appointments and managing patient enquiries.
• Updating patient records and maintaining confidential information.
• Processing prescriptions, correspondence, and incoming mail.
• Supporting the reception and administration team with a variety of daily tasks.

Skills

Customer service

Communication

Teamwork

Attention to detail

Confidentiality

IT skills

Education

GCSE English & Maths (4/C+)

Tools

Microsoft Word

Email

Job description

Care Navigator Apprentice x2 North Beverley Medical Centre is looking for two friendly and enthusiastic Care Navigator Apprentices to join their welcoming reception and administration team. As a Care Navigator Apprentice, you'll play an important role in helping patients access the right services and ensuring the smooth day-to-day running of the practice. You'll be supported by an experienced team who are committed to helping you develop your skills and build a rewarding career. Key Responsibilities

Key Responsibilities

• Welcoming patients and providing excellent customer service.
• Answering calls and helping patients access the right healthcare services.
• Booking appointments and managing patient enquiries.
• Updating patient records and maintaining confidential information.
• Processing prescriptions, correspondence, and incoming mail.
• Supporting the reception and administration team with a variety of daily tasks.

Skills & Knowledge

• Friendly, approachable, and enjoys helping people.
• A confident communicator with a professional phone manner.
• Able to work well as part of a team.
• Organised with good attention to detail.
• Trustworthy and able to maintain confidentiality.
• Confident using IT, including Microsoft Word and email.
• Flexible to work between 8:00am and 6:00pm, with occasional cover for annual leave and sickness.
• GCSE Grade 4/C or above in English and Maths (or equivalent).

Key Info

Employer: North Beverley Medical Centre
Location: Beverley, HU17
Wage: £8.00 per hour
Job Type: Apprenticeship
Job Category: Business Administrator

About the Employer

• Earn while you learn with a recognised apprenticeship qualification.
• Work in a supportive, experienced healthcare team.
• Gain valuable skills in administration and patient care.
• Excellent opportunities for future career progression within healthcare.
• Potential for a permanent position on successful completion.
• 5 weeks' annual leave plus bank holidays.
• Birthday leave.
• No weekend or bank holiday working.
• Free uniform provided.
• Great work-life balance.

If you're ready to begin a rewarding career where you can make a real difference every day, we'd love to hear from you.