Care Manager

Crystal Care Collection; Chelmsford; On-site; GBP 46,000 - 49,000; Full time

Benefits offered by this job

Induction training

Blue Light Card

Enhanced DBS

Refer a Friend

Job summary

Crystal Care Collection in Chelmsford is seeking an experienced Home Manager to lead day-to-day operations at our care home. You will inspire and develop the care team to deliver exceptional, person-centred care while ensuring compliance with regulatory standards.

You will drive quality improvements, manage staffing and audits, and build strong partnerships with residents, families and external agencies. A NVQ Level 5 in Leadership for Health & Social Care or equivalent is required.

Qualifications

• NVQ Level 5 in Leadership for Health & Social Care (or equivalent).
• Previous leadership experience in residential, nursing or healthcare setting.
• Strong knowledge of person-centred care and regulatory requirements.
• Excellent leadership, coaching and people management skills.
• Organised, proactive and able to manage competing priorities.
• Excellent communication and interpersonal skills.
• Leads with compassion, professionalism and integrity.

Responsibilities

• Lead and develop the care team to deliver person-centred care.
• Monitor care delivery and ensure high-quality care plans.
• Ensure compliance with Health & Social Care legislation and CQC standards.
• Conduct supervisions, appraisals and performance conversations.
• Support recruitment, induction and ongoing training.
• Monitor staffing levels and rota planning.
• Build relationships with residents, families and external agencies.
• Drive quality improvement initiatives and audits.

Skills

Leadership experience

People management

Person-centred care

Regulatory knowledge

Communication skills

Organisational skills

Education

NVQ Level 5 in Leadership for Health & Social Care

Tools

PCS

Job description

Key Responsibilities

• Support the General Manager with the day-to-day leadership and operation of the home.
• Lead, motivate and develop the care team to deliver exceptional person-centred care.
• Monitor and evaluate care delivery, ensuring residents' needs are met through high-quality, individualised care plans.
• Ensure compliance with Health & Social Care legislation, CQC standards and company policies and procedures.
• Conduct supervisions, appraisals and performance management conversations to support colleague development.
• Assist with recruitment, induction and ongoing training to build and retain a high-performing team.
• Monitor staffing levels and support effective rota planning to ensure safe and efficient service delivery.
• Build positive relationships with residents, families, healthcare professionals and external agencies.
• Drive quality improvement initiatives and contribute to audits, action plans and service development.
• Promote a positive culture where compassion, dignity and respect are at the heart of everything we do.

About You

Essential

• Holds, or is working towards, an NVQ Level 5 in Leadership for Health & Social Care (or equivalent).
• Has previous leadership experience within a residential, nursing or healthcare setting.
• Demonstrates excellent knowledge of person-centred care and regulatory requirements.
• Has strong leadership, coaching and people management skills.
• Is organised, proactive and able to manage competing priorities effectively.
• Possesses excellent communication and interpersonal skills.
• Leads with compassion, professionalism and integrity.

Desirable

• Experience supporting CQC inspections and quality improvement initiatives.
• Knowledge of Person Centred Software (PCS).
• Experience managing audits, care planning and compliance processes.

Working Pattern

Monday Friday 9:00am 5:00pm Full Time Flexibility may occasionally be required to support the operational needs of the home.

Salary

£46,250 per annum

What We Offer

• Full induction training programme
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Ongoing training and professional development opportunities
• A supportive leadership team invested in your success
• Opportunities for career progression within a growing organisation
• The chance to make a genuine difference to the lives of residents and colleagues every day

Join Our Team This is an exciting opportunity to become part of a forward-thinking organisation where your leadership will directly influence the quality of care our residents receive.

We are currently unable to offer sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.