Care Home Front Desk & Admin Coordinator

Avery Healthcare Group; Blackwater; On-site; GBP 18,000 - 21,000; Full time

Job summary

Avery Healthcare Group is seeking a warm, professional Receptionist for Camberley Woods Care Home in Camberley, Surrey. You will be the first point of contact, delivering high-quality service and performing essential administrative tasks to support a smooth running of the home.

Role requires strong communication, computer skills, and a friendly, welcoming manner. A DBS check and proof of eligibility to work in the UK are required.

Qualifications

• Excellent communication skills both verbal and written.
• Confident in using computers.
• Positive, friendly, and welcoming attitude.
• Experience with problem-solving and addressing client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Verbal & written communication

Computer literacy

Positive attitude

Problem solving & complaints handling

Job description

Avery Healthcare Group is seeking a warm, professional Receptionist for Camberley Woods Care Home in Camberley, Surrey. You will be the first point of contact, delivering high-quality service and performing essential administrative tasks to support a smooth running of the home.

Role requires strong communication, computer skills, and a friendly, welcoming manner. A DBS check and proof of eligibility to work in the UK are required.