Care Home Front Desk Ambassador

Avery Healthcare Group; Camberley; On-site; GBP 14,000 - 19,000; Full time

Job summary

Avery Healthcare is looking for a warm, enthusiastic Receptionist to join Camberley Woods Care Home in Camberley, Surrey. You will be the first point of contact, delivering professional customer service and supporting a range of administrative tasks.

Key duties include answering calls, directing enquiries to staff, recording messages, and maintaining reception administration for the General Manager. Applicants should show excellent communication and a friendly, welcoming manner.

Qualifications

• Excellent communication skills both verbal and written.
• Positive, friendly and welcoming attitude.
• Experience with problem-solving and handling client complaints.

Responsibilities

• Provide professional, high-quality customer service as first point of contact and perform admin tasks.
• Answer telephone, respond to enquiries, and record messages.
• Complete reception administration, maintain databases, and support the General Manager.
• Maintain tidiness of reception area and liaise with Housekeeping.

Skills

Clear communication

Positive attitude

Problem solving

Job description

Avery Healthcare is looking for a warm, enthusiastic Receptionist to join Camberley Woods Care Home in Camberley, Surrey. You will be the first point of contact, delivering professional customer service and supporting a range of administrative tasks.

Key duties include answering calls, directing enquiries to staff, recording messages, and maintaining reception administration for the General Manager. Applicants should show excellent communication and a friendly, welcoming manner.