Care Home Office Coordinator

Birchstone Care Limited; Colchester; On-site; GBP 20,000 - 24,000; Full time

Job summary

Birchstone Care Limited is seeking an Administrative Assistant to join our care home team in the UK. You will support the daily office operations, handle phone calls, greet visitors, maintain records, and assist with scheduling and staff rotas.

We value reliability, organisation, and clear communication as you work closely with care staff and management to ensure smooth, efficient service for residents and families. No visa sponsorship; right to work in the UK required.

Qualifications

• Previous experience in an administrative or office-based role is desirable but not essential.
• Excellent organisation and time management skills with the ability to manage multiple tasks.
• Strong communication and interpersonal skills with a friendly, approachable manner.

Responsibilities

• Support the day-to-day running of the care home office, including answering phones, greeting visitors, and responding to enquiries in a friendly, professional manner.
• Maintain accurate records, files, and databases in line with company policies and data protection requirements.
• Assist with scheduling appointments, meetings, and staff rotas.
• Prepare correspondence, reports, and other documents as required.
• Help with ordering supplies and maintaining stock levels for the home.
• Work closely with care staff, management, and external contacts to ensure smooth communication and effective teamwork.
• Assist with new staff induction paperwork and support recruitment administration.
• Support the management team with any other administrative tasks as needed.

Skills

Communication skills

Organisation skills

Data protection awareness

Microsoft Office

Tools

Microsoft Office Suite

Job description

Birchstone Care Limited is seeking an Administrative Assistant to join our care home team in the UK. You will support the daily office operations, handle phone calls, greet visitors, maintain records, and assist with scheduling and staff rotas.

We value reliability, organisation, and clear communication as you work closely with care staff and management to ensure smooth, efficient service for residents and families. No visa sponsorship; right to work in the UK required.