Care Home Administrator — Flexible Pay & Benefits

Gillespie Recruitment Ltd; North East; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible access to earned pay before

Employee Assistance Programme 24/7

Retail, leisure and cinema discounts

Discounted food and beverage offers

Discounted hotel stays for you, family

Spa and wellbeing discounts

Long service awards, including extra

Refer-a-friend incentives

Bereavement leave provision

Job summary

Gillespie Recruitment Ltd is recruiting on behalf of a well-established care provider in Newcastle upon Tyne for an experienced Home Administrator. This role places you at the heart of the service, supporting residents, families and staff with accurate records and smooth administration.

You’ll balance customer service, administration and financial tasks, maintaining GDPR-compliant records and contributing to a warm, well-organised home environment.

Qualifications

• Experience in a fast-paced environment and ability to manage multiple tasks

Responsibilities

• Deliver a professional service to visitors, residents and families
• Handle telephone, email and face-to-face enquiries efficiently
• Maintain accurate staff, resident and financial records
• Support financial administration and cash handling
• Ensure personnel files and documentation remain compliant and up to date
• Work within budgets and administrative processes
• Build relationships with local stakeholders and external partners
• Support occupancy and community engagement initiatives
• Ensure GDPR-compliant record-keeping
• Provide general administrative support to management team

Skills

Administration experience

Organisational skills

Attention to detail

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Gillespie Recruitment Ltd is recruiting on behalf of a well-established care provider in Newcastle upon Tyne for an experienced Home Administrator. This role places you at the heart of the service, supporting residents, families and staff with accurate records and smooth administration.

You’ll balance customer service, administration and financial tasks, maintaining GDPR-compliant records and contributing to a warm, well-organised home environment.