Care Home Administrator

SeeMe Hired Ltd; Waltham Cross; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Wagestream wage access

Blue Light Card

Refer a Friend scheme

Staff training & development

Job summary

Westgate Healthcare is seeking a capable Care Home Administrator for Kingfisher Nursing Home. The role focuses on HR and Finance administration, ensuring smooth daily operations and staff support. The candidate should be organised, with strong IT skills and a proactive, positive attitude.

Full-time, permanent, site-based role, 37.5 hours per week, Monday to Friday, 8am–4pm. Prior care home experience is helpful but not essential, with opportunities for development and training support.

Qualifications

• Previous HR and/or Finance administration experience is essential.
• Strong IT skills with MS Office, Outlook, Word and Excel.
• Excellent attention to detail and organisational ability.
• Motivated to support a care home and staff colleagues.

Responsibilities

• Handle HR administration including recruitment, contracts, and training compliance.
• Support line managers through appraisals, performance, and absence management.
• Maintain HR policies and staff records with audit trails.
• Assist with finance tasks: process invoices, run reports, manage resident funding.
• Provide general administrative support to ensure smooth home operation.

Skills

Attention to detail

Financial Control

Communication

Administrative skills

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Care Home Administrator

Come and make a difference with the team at Westgate Healthcare!#CareWithUsAtWestgate

We have a very exciting opportunity for an experienced and proactive Home Administrator to join our team on a full-time, permanent basis at Kingfisher Nursing Home.

The Administrator will be responsible for managing the administration function of the care home, ensuring a smooth and effective service at all times. The role will have a strong focus on HR and Finance, therefore experience in these areas is essential to be considered.

The ideal candidate should have strong communication and IT skills, have excellent attention to detail, be highly organised, flexible and have a positive, can-do attitude. Experience of working in a care home is preferable, however not essential.

About the role

Full time, permanent, site based 5 days a week

37.5 hours per week, Monday to Friday

8am to 4pm

HR:

• Manage all aspects of HR administration for the home including; supporting with recruitment, holding interviews, conducting pre-employment checks, drafting employment contracts and monitoring training compliance levels

• Support Line Managers across the employee life cycleincluding appraisals, performance management, absence management etc

• Work very closely with the Home Managerto improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all times

• Lead in organising and supporting investigation meetings, disciplinary and grievance hearings. This includes in relation to sickness absence management

• Drive a positive and engaged culture acrossthe home, ensuring our staff are well recognised for their achievements

• Ensure all staff are up to date with mandatory training

• Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home. Report required policy changes to the central HR team

• Maintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trail

• Provide general administrative support and follow company processes to ensure the smooth running of the care home

Finance:

• Support with all aspects of Finance, such as processing invoices, preparing reports and banking

• General Finance administration and organisation, such as ordering items for the care home and updating resident funding

• Maintain Finance excel trackers and work closely with the central Finance team

• Process resident admissions and discharges

• Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash

Why work at Westgate?

• Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops

• Access to the Blue Light Card (employee discount scheme)

• Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme

• Refer a Friend Scheme - earn up to £500 for a successful referral!

• Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events

• Support in achieving additional qualifications, including nationally recognised qualifications

• Access to financial and wellbeing support through The Care Workers Charity

• Comprehensive staff induction with free training and professional development

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

About the company

We are Westgate Healthcare, a family-run care provider delivering award-winning residential, nursing and dementia care across the South East of England.

With over 20 years of experience, we focus on creating safe, supportive and welcoming environments for older people.

Our approach combines high clinical standards with genuine compassion, ensuring every resident receives personalised, dignified care

Required Criteria

• Previous experience in HR and/or Finance administration is essential to be considered
• Experience of working in a care home is preferable
• Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and Excel
• Excellent attention to detail and able to work in a fast-paced environment
• Well organised with the ability to multi task
• Good people skills with a strong people focus
• Motivated to make a difference
• Experience in HR functions
• Experience in HR functions
• Experience in Finance functions

Skills you'll need

• Attention to detail
• Financial Control
• Communication
• Administrative skills