Care Home Administrator

Harbour Healthcare; Plymouth; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

On-site parking

Training and progression

Employee recognition

Blue Light Card discounts

Counselling services

Job summary

Harbour Healthcare is seeking a Care Home Administrator in Plymouth to ensure the smooth running of the office and support the management team. The role requires payroll processing, file compliance, and maintaining training dashboards, while supporting recruitment, filing, calls, minutes, GDPR adherence and general admin duties.

The successful candidate will be proactive, well-organised and able to manage multiple tasks in a fast-paced environment within a care home setting.

Qualifications

• Experience in healthcare administration or care home admin.
• Proficient in maintaining records and compliance.
• Experience with payroll and GDPR compliance.
• Ability to recruit and vet staff.

Responsibilities

• Process payroll details for all employees using the Cold Harbour system.
• Ensure care worker and service user files are compliant and chase documents.
• Maintain and update compliance dashboards (NMDS, training platforms).
• Assist with recruitment: vetting, screening and training before placement.
• Handle filing and document management.
• Answer telephone calls and liaise with clients, relatives and stakeholders.
• Take minutes of meetings.
• Adhere to GDPR requirements.
• Write letters and emails; provide general admin support.

Skills

Written and verbal communication

MS Office suite

Office equipment handling

Professional attitude

Resourceful and proactive

Organisational skills & time管理

Tools

Microsoft Office

Job description

Devonshire House - Plymouth - PL6 7JW

Full Time

8AM - 4PM

£15.43 Per Hr

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administrator in Plymouth. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated 'Employee of the month'
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100's of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.

#INDMP