Care Home Administration & Operations Lead

Advinia; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free DBS/PVG check

Competitive pay rates

Flexible pay through Wagestream

Employee assistance programme

Paid family leave

Professional training and ongoing care

Job summary

Advinia is seeking an organised office administrator at our UK care home to maintain financial records, payroll, attendance, and HR support for the Home Manager.

You will handle reception duties, prepare reports, manage documentation, and ensure accurate data in Caresys/Resourcelink, contributing to smooth day-to-day operations.

Join a supportive team dedicated to resident wellbeing and staff development, with opportunities for professional training and progression.

Qualifications

• Excellent written and verbal communication skills.
• Confident, outward-going personality with a sales oriented approach to assist the viewing process.
• Highly organised and able to work to tight deadlines.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Able to manage own time and work independently to drive occupancy.

Responsibilities

• Maintain accurate and complete financial records of the home in line with Company Policies and Procedures, using both computer and manual systems as required.
• Prepare and issue regular reports within prescribed timescales.
• Process receipts of monies against resident’s accounts and maintain accurate records.
• Prepare and submit relevant resident’s financial information to the Finance Department to ensure invoices are produced accurately and promptly.
• Ensure continuity of payroll and maintain staff attendance records and rotas.
• Provide administration and secretarial support to the Home Manager (typing, filing, correspondence) within timescales.
• Answer the telephone, respond to queries from residents and visitors, and redirect enquiries efficiently.
• Maintain stationary stocks and oversee staff uniform and badge records.
• Follow Head Office processes and flow charts, ensuring timely communication of invoices.
• Ensure Caresys/Resourcelink is fully optimised for new enquiries, move-ins, and fee changes.

Skills

Communication skills

Time management

Attention to detail

Professional appearance

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Advinia is seeking an organised office administrator at our UK care home to maintain financial records, payroll, attendance, and HR support for the Home Manager.

You will handle reception duties, prepare reports, manage documentation, and ensure accurate data in Caresys/Resourcelink, contributing to smooth day-to-day operations.

Join a supportive team dedicated to resident wellbeing and staff development, with opportunities for professional training and progression.