Care Home Admin & Recruitment Specialist

Crystal Care Homes (2) Limited; Brighton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Induction training

Blue Light Card

Enhanced DBS check

Refer a Friend bonus

Training & progression

Job summary

Crystal Care Collection is seeking a Care Home Administrator in Brighton to support day-to-day running, with a focus on recruitment and onboarding, while delivering high-quality admin support to residents, families and staff.

The role reports to the General Manager and Customer Relations Manager and involves coordinating recruitment, admissions, finance and occupancy to ensure a smooth resident experience. Mon-Fri, 9am-5pm.

Qualifications

• Has previous administration experience, ideally within health, social care or hospitality.
• Has experience coordinating recruitment or onboarding processes.
• Is highly organised with excellent attention to detail.
• Has strong communication and customer service skills.
• Is confident using IT systems and can manage multiple priorities effectively.

Responsibilities

• Lead the administration of recruitment and onboarding, including interviews, offers, DBS checks, right to work, references and compliance documentation.
• Maintain personnel records and support new starters through the induction process.
• Manage telephone calls, enquiries and reception duties, providing a professional first impression.
• Support resident admissions, discharges and occupancy reporting.
• Maintain CoolCare and other administrative systems accurately.
• Undertake financial administration, including petty cash, invoicing and resident monies where applicable.
• Order supplies, coordinate maintenance requests and support the smooth running of the home.
• Assist with home tours, enquiries and deputise for the Customer Relations Manager when required.
• Provide administrative support to the General Manager and wider leadership team.
• Support community events and the Lifestyle Team with administrative tasks.

Skills

Administration experience

Recruitment coordination

Organised

Communication skills

IT systems

Compassion

Tools

CoolCare

Job description

Crystal Care Collection is seeking a Care Home Administrator in Brighton to support day-to-day running, with a focus on recruitment and onboarding, while delivering high-quality admin support to residents, families and staff.

The role reports to the General Manager and Customer Relations Manager and involves coordinating recruitment, admissions, finance and occupancy to ensure a smooth resident experience. Mon-Fri, 9am-5pm.