Care Home Admin & Guest Experience Specialist

Barchester Healthcare Homes Limited; Reigate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month

Long Service Awards

Pension scheme 3% employer

Job summary

Barchester Healthcare Homes Limited in the United Kingdom is seeking an Admin Assistant to support our care home team. You will answer calls, manage files, greet visitors, and assist managers to ensure smooth daily operations.

This role focuses on people-friendly communication with residents and families, delivering friendly service and contributing to a vibrant, welcoming environment across the home. Join us to help create a warm, professional atmosphere where residents feel valued and

Qualifications

• Ability to multi-task and use computers.
• Confident telephone manner and good communication.
• People person who engages with residents and families.

Responsibilities

• Answer phone and manage inquiries.
• Handle and file documents and support managers.
• Meet and greet visitors and show visitors around the home to prospective clients and families.

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Job description

Barchester Healthcare Homes Limited in the United Kingdom is seeking an Admin Assistant to support our care home team. You will answer calls, manage files, greet visitors, and assist managers to ensure smooth daily operations.

This role focuses on people-friendly communication with residents and families, delivering friendly service and contributing to a vibrant, welcoming environment across the home. Join us to help create a warm, professional atmosphere where residents feel valued and