Care Home Admin Assistant — Welcoming & Multitask Pro

Barchester Healthcare Homes Limited; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free training and development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Workplace Pension

Job summary

Barchester Healthcare Homes Limited in Maidstone is seeking an Admin Assistant to support our care home operations. You will handle calls, manage files, and assist managers to keep daily activities running smoothly.

You’ll greet visitors, engage with residents and their families, and give tours to prospective clients to showcase the care we provide. This role also offers training opportunities and a chance to contribute to a vibrant, supportive environment.

Qualifications

• Ability to multitask across administrative tasks.
• Strong computer skills and familiarity with office software.
• Confident telephone manner for handling calls and inquiries.
• People-oriented with genuine interest in residents and families.

Responsibilities

• Answering the phone and directing calls.
• Managing and filing documents and records.
• Supporting managers with administrative tasks.
• Greeting visitors and guiding them around the care home.
• Engaging with residents and families to provide information.
• Showing prospective clients around to highlight the home’s offerings.

Skills

Multitasking

Computer skills

Telephone manners

Job description

Barchester Healthcare Homes Limited in Maidstone is seeking an Admin Assistant to support our care home operations. You will handle calls, manage files, and assist managers to keep daily activities running smoothly.

You’ll greet visitors, engage with residents and their families, and give tours to prospective clients to showcase the care we provide. This role also offers training opportunities and a chance to contribute to a vibrant, supportive environment.