Care Deputy Manager

nationalcaregroup.com; Tees Valley; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Refer a Friend scheme

Stream app

Paid training and qualifications

Job summary

National Care Group is recruiting a Deputy Manager for our Hartlepool residential service Abbeyvale, to lead a dedicated team and ensure person-centred care.

You will coach staff, liaise with external agencies, and oversee daily operations to maintain safe, high-quality service delivery.

Qualifications

• Proven leadership and people management in health & social care.
• Experience with learning disabilities, mental health, or complex needs.
• Level 5 Health & Social Care qualification or equivalent.

Responsibilities

• Motivate, lead and develop a passionate team.
• Ensure high-quality, person-led care across all services.
• Be visible, hands-on, and lead from the front.
• Deliver and monitor activities that support wellbeing and outcomes.
• Work in line with values, policies, and care standards.
• Build positive relationships with stakeholders, families, and professionals.

Skills

Leadership

Coaching and mentoring

Education

Level 5 Health & Social Care or equivalent

Job description

Ref: ncg/TP/10019022/8241

Deputy Manager

Salary: Up to £35,000, based on experience

Working Hours: 40 hours per week - This is primarily a Monday to Friday daytime role. However, flexibility is required, as occasional evening and weekend work may be needed each month to support service delivery and maintain high-quality standards.

Service: Essential Care and Support

Location: Hartlepool

Essential Care and Support Abbeyvale are currently recruiting a Deputy Manager for our Residential Service in Hartlepool.

Essential Care and Support is a part of the National Care Group and is a dedicated specialist in providing person centred care across our residential services. Abbeyvale Care Centre supports older adults in a Residential Care Setting. It is a warm and caring residential service designed to suit the needs of people with various diagnoses, including physical disabilities, symptoms of old age, dementia diagnosis, and mental health needs.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards! We Won Specialist Care Provider 2025! – National Care Group

That is why we offer:

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Deputy Manager Position

As Deputy Manager, you’ll lead and inspire a team to deliver truly person‑centred support that unlocks potential and enhances lives.

You’ll manage our residential service, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support.

From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes - this is a hands‑on leadership role where no two days are ever the same.

About the role

• Motivate, lead and develop a passionate team
• Ensure high-quality, person‑led care across all services
• Be visible, hands‑on, and lead from the front
• Deliver and monitor activities that support wellbeing and outcomes
• Work in line with values, policies, and care standards
• Build positive relationships with stakeholders, families, and professionals

About you

• Strong background in learning disabilities, mental health, or complex needs
• Level 5 or equivalent/ above qualification in Health & Social Care (or equivalent experience)
• Proven leadership
• Natural people‑leader with coaching and mentoring skills
• Most importantly: you care. Deeply.