Care Home Deputy Manager

Kingsley Healthcare Group; North Creake; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kingsley Healthcare is seeking a Deputy Manager to support operational delivery in our care home. You will oversee care staff and provide leadership in the Home Manager's absence, ensuring high-quality, person-centred care and robust records.

You will train staff, conduct pre-admission assessments, maintain care plans and daily notes, and communicate effectively with residents’ families and external partners to uphold our values-driven approach.

Qualifications

• Previous Deputy Home Manager experience.
• Ability to engage with service users to understand their needs and deliver quality care.
• Good working knowledge of CQC standards.
• Ability to build and maintain excellent working relationships with external care professionals, families, visitors and staff.
• Ability to promote ownership of care programs by involving service users and their families.

Responsibilities

• Assist in managing operations within the home to reach or exceed goals and ensure high-quality care.
• Oversee care staff and assume full management in the Home Manager's absence.
• Train and supervise care staff across all facets of their work.
• Assist with pre-admission assessments of residents and initial care planning.
• Ensure care plans and daily records are up to date; maintain clear communication with residents' families and partner organisations.

Skills

Deputy Home Manager experience

Engage with service users

CQC knowledge

Build relationships

Promote ownership of care programs

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification , we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year , a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk , reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer , ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.
Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager

Skills and attributes

• Previous Deputy Home Manager experience.
• The ability to engage with the service users to understand their needs in order to provide excellent services of care.
• Good working knowledge of CQC standards.
• The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
• Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Care Home Deputy Manager Holt, United Kingdom