Care Coordinator - Redbridge

Bluebird Care Durham North; Billericay; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Blue Light Discount Card

28 days holiday (pro rata)

Career development opportunities

Supportive team environment

Job summary

Bluebird Care Redbridge is seeking a caring and dedicated Care Coordinator to join our Redbridge team. You will help our Care Experts by scheduling, matching skills, and maintaining clear communications to ensure safe, person-centred homecare.

The role requires excellent organisation, strong problem-solving, and a driver's licence. You will work 8.30am-5pm Monday to Friday, with on-call as needed, and contribute to a supportive, quality-driven homecare service.

Qualifications

• Excellent organisational and communication skills.
• Calm under pressure with strong problem-solving abilities.
• Confident using digital systems.
• Team-focused and committed to delivering exceptional care.
• Experience in scheduling or care coordination is beneficial but not essential.
• Driver with access to your own car.

Responsibilities

• Create and maintain efficient rotas, ensuring care is delivered on time and in accordance with customer care plans.
• Work with the Registered Manager to ensure appropriate staffing levels and skill mix.
• Arrange cover for staff holidays and absences.
• Process new customer referrals and changes to care needs promptly.
• Support Care Experts by monitoring workloads and promoting work–life balance.
• Match Care Experts to customers based on skills, experience, availability and preferences.
• Be an active participant in on-call, following training and competency sign-off.
• Maintain accurate digital and written records, including travel and incident reporting.
• Ensure confidentiality and adherence to company policies at all times.
• Work collaboratively with colleagues and external professionals to deliver exceptional homecare services.

Skills

Organisational skills

Communication skills

Calm under pressure

Digital systems

Team focus

Driver license

Job description

• Salary details: €28000 - €30000 per annum

• Location: Brentwood & Billericay
• Contract type: Office
• Salary details: €28000 - €30000 per annum

Care Coordinator

Location: Redbridge

Salary from: £28,000 per annum

Working hours: 8.30am-5pm Monday to Friday

Bluebird Care – Where passion becomes expertise

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Redbridge team as a Care Coordinator.

As a Care Coordinator, you’ll help our team grow, support our colleagues, and make a real difference every day. You will ensure customers receive safe, consistent and person-centred care in their own homes, while supporting our Care Experts through efficient scheduling and clear communication.

Benefits

• Ongoing training and development with genuine career growth opportunities
• Health Benefits Scheme & Blue Light Discount Card
• 28 days holiday, pro rata
• A welcoming and supportive team environment

Key Responsibilities

• Create and maintain efficient rotas, ensuring care is delivered on time and in accordance with customer care plans.
• Work with the Registered Manager to ensure appropriate staffing levels and skill mix.
• Arrange cover for staff holidays and absences.
• Process new customer referrals and changes to care needs promptly.
• Support Care Experts by monitoring workloads and promoting work–life balance.
• Match Care Experts to customers based on skills, experience, availability and preferences.
• Be an active participant in on-call, following training and competency sign-off.
• Maintain accurate digital and written records, including travel and incident reporting.
• Ensure confidentiality and adherence to company policies at all times.
• Work collaboratively with colleagues and external professionals to deliver exceptional homecare services.

About You

• Excellent organisational and communication skills
• Calm under pressure with strong problem-solving abilities
• Confident using digital systems
• Team-focused and committed to delivering exceptional care
• Experience in scheduling or care coordination is beneficial but not essential
• Driver with access to your own car

Bluebird Care Redbridge is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.