Care Coordinator/Navigator - Woodgate Valley Health Centre

Our Health Partnership; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Our Health Partnership in Birmingham is seeking a friendly, organised Medical Receptionist / Care Navigator to join a busy, supportive healthcare team.

This part-time role, 20 hours across Thursday and Friday, involves being the first point of contact for patients and helping ensure they receive the right care at the right time.

You will deliver excellent customer service and help keep the practice running smoothly, contributing to high-quality primary care for local patients.

Qualifications

• Friendly, organised and proactive, with good communication skills.

Responsibilities

• Be the first point of contact for patients and direct them to the right service.
• Provide excellent customer service and support day-to-day running of the practice.
• Support the practice team in coordinating care and appointments.

Skills

Friendly

Organised

Proactive

Job description

We are looking for a friendly, organised, and proactive Medical Receptionist / Care Navigator to join our busy and supportive healthcare team.

Please note that this role will be working 20 hours a week over a Thursday to Friday period.

Main duties of the job

This is an important front-line role where you will be the first point of contact for patients, helping ensure they receive the right care from the right service at the right time.

The successful candidate will provide excellent customer service while supporting the smooth day-to-day running of the practice.

Our Health Partnership was set up by local GPs who are passionate about providing high quality primary care and using their time and skills effectively to benefit patients.