Care Coordinator: Local Impact & Team Growth (Part-Time)

Helping Hands Homecare, Inc.; Cheltenham; Sur place; GBP 26 000 - 28 000; Temps partiel

Résumé du poste

Helping Hands Homecare in Cheltenham seeks a part-time Care Coordinator on a fixed-term basis. You will support the Branch Care Manager, allocate carers, and ensure visits are well-planned to deliver high-quality, consistent care.

You will review care plans, supervise carers, and help recruit new staff while maintaining strong customer service. A Level 3 Diploma or willingness to progress is required, plus a driving licence.

Qualifications

• Level 3 Diploma in Adult Care (or willingness to work towards it).
• Experience in the care sector, ideally in a supervisory role.
• Good understanding of CQC/CIW regulatory standards and best practice.
• Full UK driving licence and access to your own vehicle.
• Strong communication skills, confidence in decision-making and a supportive, people-first approach.

Responsabilités

• Support your Branch Care Manager to deliver exceptional care across your local area.
• Allocate carers effectively so customers receive consistent, high-quality support.
• Complete supervisions and observations on time, helping carers grow and maintain great practice.
• Help recruit and onboard new carers, strengthening the branch’s capacity and community impact.
• Review and update care plans so they reflect each customer’s needs, preferences and wellbeing.
• Look for opportunities to grow the branch, supporting local engagement and commercial activity.
• Champion brilliant customer service, ensuring every interaction feels considered and kind.
• Support on-call duties in line with the branch rota.

Connaissances

Driving licence

Strong communication skills

Decision-making

People-first approach

Care sector experience

Supervisory experience

Formation

Level 3 Diploma in Adult Care (or willingness to work towards it)

Description du poste

Helping Hands Homecare in Cheltenham seeks a part-time Care Coordinator on a fixed-term basis. You will support the Branch Care Manager, allocate carers, and ensure visits are well-planned to deliver high-quality, consistent care.

You will review care plans, supervise carers, and help recruit new staff while maintaining strong customer service. A Level 3 Diploma or willingness to progress is required, plus a driving licence.