Care Coordinator – Extra Care Scheduler (Full-Time)

Uniquecare; Stratford-upon-Avon; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training and career developm​t

Supportive leadership team

Friendly and collaborative environment

Meaningful difference in people’s live

Job summary

Unique Senior Care is seeking an organised Care Coordinator to join our Extra Care team across two sites, Stratford and Southam. You will ensure safe, person-centred care and help grow the service by coordinating schedules, ensuring continuity of care and building strong relationships with clients, families and carers.

You'll manage rotas, annual leave and schedule changes using Nourish, support new client starts and caregiver introductions, and work with local health partners to deliver

Qualifications

• Experience in care coordination, scheduling or care management.
• Highly organised with excellent attention to detail.
• Can remain calm and make good decisions under pressure.
• Enjoys communicating with people from diverse backgrounds.
• Confident using IT systems and Microsoft Office.
• Has a genuine passion for delivering exceptional customer service.
• Shares our values of compassion, respect and professionalism.
• Experience within domiciliary care or Extra Care is advantageous.

Responsibilities

• Coordinate client care schedules using Nourish system.
• Match Caregivers with clients to ensure continuity of care.
• Manage daily rotas, annual leave, sickness cover and schedule changes.
• Support new client starts and caregiver introductions.
• Build relationships with clients, families and caregivers.
• Work with Orbit Housing, NHS teams, social workers and other healthcare professionals.
• Maintain records and ensure compliance with CQC standards.
• Support recruitment, onboarding and training coordination.
• Contribute to service growth and quality improvement.

Skills

Care coordination

Organised

Attention to detail

Communication

IT systems

MS Office

Customer service

Tools

Nourish care management system

Job description

Unique Senior Care is seeking an organised Care Coordinator to join our Extra Care team across two sites, Stratford and Southam. You will ensure safe, person-centred care and help grow the service by coordinating schedules, ensuring continuity of care and building strong relationships with clients, families and carers.

You'll manage rotas, annual leave and schedule changes using Nourish, support new client starts and caregiver introductions, and work with local health partners to deliver