Care Coordinator — Drive Quality Home Care & Growth

Helping Hands Homecare, Inc.; Horley; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave (rising to 26)

Blue Light Card discounts

Employee assistance programme

Support with qualifications

Refer-a-friend bonus

Inclusive, supportive culture

Job summary

Helping Hands Homecare, Inc. seeks a Care Coordinator in Horley to work permanently full-time. You will support the Branch Care Manager, allocate carers, manage care plans, and ensure high-quality visits across the local area.

You will help recruit carers, conduct supervision and observations, and promote excellent customer service with a people-first approach. A UK driving licence is required.

Qualifications

• Experience in care sector supervisory role is preferred.
• Must understand CQC/CIW standards and best practice.

Responsibilities

• Support Branch Care Manager to deliver care across local area.
• Allocate carers to ensure consistent, high-quality support.
• Conduct supervisions and observations on time for carers development.
• Assist with recruitment and onboarding of new carers.
• Review and update care plans to reflect customer needs and wellbeing.
• Assist with branch growth and community engagement.

Skills

Supervisory experience

Strong communication

People-first approach

Planning & organisation

Education

A Level 3 Diploma in Adult Care

Full UK driving licence

Job description

Helping Hands Homecare, Inc. seeks a Care Coordinator in Horley to work permanently full-time. You will support the Branch Care Manager, allocate carers, manage care plans, and ensure high-quality visits across the local area.

You will help recruit carers, conduct supervision and observations, and promote excellent customer service with a people-first approach. A UK driving licence is required.