Care Coordinator: Domiciliary Care & Team Lead

New Age Care Ltd; Hinckley; Vor Ort; GBP 25.000 - 31.000; Vollzeit

Zusammenfassung

New Age Care Limited is seeking a compassionate, organised Care Coordinator to support the delivery of safe, high-quality domiciliary and live-in care services in Hinckley and surrounding areas.

You will coordinate care packages, manage staff rotas, and support care teams to ensure person-centred care that meets each service user’s needs and preferences. This role involves supervising staff, conducting assessments, and ensuring compliance with care standards.

Qualifikationen

• Experience in health or social care.
• Strong organisational and communication skills.
• Good IT and record-keeping skills.
• Ability to prioritise and work under pressure.
• A compassionate, professional and person-centred approach.
• Understanding safeguarding, confidentiality and care standards.
• Desirable: Care Coordinator experience, Level 2 or 3 Health & Social Care qualification, domiciliary or live-in care experience.

Aufgaben

• Coordinate daily care schedules and rotas to ensure continuity of care.
• Coordinate live-in care placements according to client needs.
• Allocate staff according to skills, availability, and training.
• Monitor care delivery and service user wellbeing during visits.
• Provide guidance and supervision to care staff to maintain standards.
• Support induction, training, and competency assessments.
• Conduct quality checks and medication audits to ensure compliance.
• Monitor missed or disrupted visits and arrange cover when required.
• Respond to concerns, incidents, complaints, and safeguarding issues as needed.
• Maintain accurate care records and audit documentation.
• Communicate effectively with service users, families and healthcare professionals.
• Assist Registered Manager with day-to-day service improvements.

Kenntnisse

Health & social care experience

Organisational skills

Communication

IT & record-keeping

Prioritisation & pressure

Compassionate & person-centred

Safeguarding & confidentiality

Jobbeschreibung

New Age Care Limited is seeking a compassionate, organised Care Coordinator to support the delivery of safe, high-quality domiciliary and live-in care services in Hinckley and surrounding areas.

You will coordinate care packages, manage staff rotas, and support care teams to ensure person-centred care that meets each service user’s needs and preferences. This role involves supervising staff, conducting assessments, and ensuring compliance with care standards.