Care Coordinator - Carmarthen

Carecymru; Carmarthen; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company uniform

Paid DBS disclosure

Flexible hours

Full training

Job summary

Care Cymru is seeking a full-time Care Coordinator in Carmarthen to schedule rotas for care staff, ensure client care in homes, and support branch operations. The role involves on-call duties, maintaining records, and participating in reviews and meetings.

The ideal candidate will be sociable, flexible, and committed, with prior experience in a similar role and a willingness to undergo enhanced DBS disclosure. A car and driving license are essential for this position.

Qualifications

• Previous experience in a similar care coordination role.
• Willing to undergo enhanced DBS disclosure.

Responsibilities

• Schedule care staff rotas for designated area and ensure complete weekly coverage.
• Participate in out-of-hours on-call backup on a rota basis.
• Monitor service quality as directed by monitoring systems.
• Oversee day-to-day branch operations and staff performance.
• Maintain records in written or computerised format in line with Care Cymru policies.
• Attend service user reviews and contribute to care planning.
• Deal promptly with complaints and participate in staff meetings.
• deputise for the care manager when required.

Job description

A fantastic opportunity has arisen for a full time Care Coordinator to join our dynamic team in Carmarthen. In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training and on-going support.

Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 5 branches and Head Office. We provide employment for more than 530 care staff and office-based staff in several towns and cities.

As a care coordinator you will be responsible for scheduling care staff's rota for the designated area. Along with providing a high standard of care to our clients in their own homes.

This role will also include the following duties:

• To participate in the out of hours on call ‘back up’ service as required on a rota basis
• Help to manage the day to day operation of the branch
• Monitor the quality of the service as directed by quality monitoring systems
• To undertake the day to day monitoring of work standards of a team of care workers, including specialist teams where appropriate, referring performance and disciplinary issues to the care manager
• To assist with maintenance of records, in written or computerised format, as specified within procedures or as requested by care coordinators. Specifically to ensure that documentation in the homes of service users complies with Care Cymru policies and procedures and in adherence to care standards
• Attend service user reviews as required
• Complete care rotas for staff and service users ensuring that all daily care packages are covered on a weekly basis
• Deal promptly and appropriately with any complaints received
• Participate in any managers/staff meetings putting items forward for the agenda
• Deputise in the absence of the care manager
• To provide cover in other areas as and when required
• The right candidate will need to be :Sociable, flexible and a committed individual have previous experience in a similar role, be willing to undergo an enhanced DBS disclosure
• Car driver and owner essential for this role.