Care Coordinator

Lisbon aD School; Newton Abbot; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic homecare team dedicated to making a positive impact in the community. This role as a Care Coordinator offers the chance to be the first point of contact for service users and care workers, ensuring the delivery of high-quality care. You'll manage staff rosters, support recruitment, and maintain strong relationships with clients and professionals. With a focus on teamwork and flexibility, you'll thrive in a supportive environment that values your contributions. Enjoy competitive benefits and a structured pathway for career development in a company committed to your growth.

Benefits

Contributory pension scheme

Company Healthcare scheme

Company discounts for high street retailers

Your birthday off

Cycle to work scheme

Generous maternity and paternity benefits

Qualifications

• Full UK driving license is essential.
• Strong communication skills to build relationships.

Responsibilities

• Be the first point of contact for service users and care workers.
• Rostering staff to ensure safe service delivery.
• Monitor care workers and carry out supervisions.

Skills

Communication Skills

Organizational Skills

Teamwork

Multitasking

Problem-Solving

Job description

This is an exciting opportunity to join our friendly and fast-paced homecare team covering the local community. We have a large homecare office based in Norwich. If you're motivated by making a difference in people's lives and passionate about providing good care, then this could be the role for you.

A Full UK Driving License Is Essential

Benefits of working with Nurseplus as a Care Coordinator:

• Salary is competitive
• A structured pathway for your career development
• Contributory pension scheme
• Company Healthcare scheme
• Company discounts scheme for high street retailers
• Your birthday off
• Cycle to work scheme
• Generous maternity and paternity benefits

The Main Duties Of The Care Coordinator Role Include:

• Be the first point of contact for both new and existing Service Users and Care Workers.
• Effectively handle initial enquiries from prospective service users and their families.
• Rostering staff to provide a safe delivery of service to clients.
• Liaise with other professionals involved in service users' care.
• Assist with recruiting new care workers to the team.
• Monitor care workers and carry out supervisions and appraisals.
• Support the effective handling of safeguarding, incidents, and complaints as required.
• Ensure the service is working within the standards expected by the CQC.

What We Are Looking For In a Successful Candidate:

• A full UK driving license is essential
• A good communicator with the ability to build and maintain strong relationships
• Flexible to cope with changing demands and priorities, remaining calm under pressure
• Well organised with the ability to multitask
• A friendly, confident, and helpful telephone manner
• A person with a strong focus on teamwork, and also the ability to work independently and apply initiative
• A positive, focused attitude to enable targets to be met and exceeded

About Us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.