Care Coordinator

Nurseplus Care at home; Newton Abbot; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in homecare is seeking a Care Coordinator to join their vibrant team. This role is perfect for someone passionate about making a difference in people's lives and providing excellent care. You will be the first point of contact for service users and care workers, managing inquiries and ensuring effective service delivery. The position offers a structured career development pathway and a supportive environment where your contributions directly impact the community. If you thrive in a fast-paced setting and are dedicated to high standards of care, this opportunity could be your next step.

Benefits

Competitive Salary

Career Development Pathway

Contributory Pension Scheme

Company Healthcare Scheme

Company Discounts for Retailers

Birthday Off

Cycle to Work Scheme

Generous Maternity and Paternity Benefits

Qualifications

• Full UK driving license is essential.
• Good communicator with strong relationship-building skills.

Responsibilities

• Be the first point of contact for Service Users and Care Workers.
• Rostering staff to ensure safe service delivery.

Skills

Communication Skills

Organizational Skills

Teamwork

Multitasking

Problem-solving

Job description

This is an exciting opportunity to join our friendly and fast-paced homecare team covering the local community. We have a large homecare office based in Norwich. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.

A full UK driving license is essential

Benefits of working with Nurseplus as a Care Coordinator:

• Salary is competitive
• A structured pathway for your career development
• Contributory pension scheme
• Company Healthcare scheme
• Company discounts scheme for high street retailers
• Your birthday off
• Cycle to work scheme
• Generous maternity and paternity benefits

The main duties of the Care Coordinator role include:

• Be the first point of contact for both new and existing Service Users and Care Workers.
• Effectively handle initial enquiries from prospective service users and their families.
• Rostering staff to provide a safe delivery of service to clients.
• Liaise with other professionals involved in service users' care.
• Assisting with recruiting new care workers to the team.
• Monitor care workers and carry out supervisions and appraisals.
• Supporting the effective handling of safeguarding, incidents, and complaints as required.
• Ensure the service is working within the standards expected by the CQC.

What we are looking for in a successful candidate:

• A full UK driving license is essential
• A good communicator with the ability to build and maintain strong relationships.
• Flexible to cope with changing demands and priorities, remaining calm under pressure.
• Well organised with the ability to multitask.
• A Friendly, confident and helpful telephone manner.
• A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
• A person with a positive, focused attitude to enable targets to be met and exceeded.

About us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.