Care Coordinator

Care Santé Limited; Long Eaton; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Annual leave

Training & development

Career progression

Inclusive environment

Job summary

Care Santé Limited is seeking a dedicated Care Coordinator to join our Nottingham home care team. This role supports both the care team and clients, requiring clear communication, strong organisation, and teamwork to ensure high-quality care and smooth service delivery.

The role involves planning rotas, coordinating care calls, supervising staff, and contributing to recruitment and training. A driving licence and access to your own vehicle are essential, with on-call duties included.

Qualifications

• Experience in health and social care is essential.
• Strong organisational and communication skills.
• Ability to prioritise workload and respond to changing situations.
• A supportive, team-focused approach.
• Full driving licence and access to your own vehicle.

Responsibilities

• Plan and schedule care calls, create efficient rotas.
• Carry out care assessments and regular client reviews.
• Supervise and support care staff, including supervisions and competency checks.
• Assist with recruitment, including interviews.
• Support with medication processes, including MAR chart audits.
• Complete ECM system reconciliations.
• Be a key contact for client queries and concerns.
• Support training material development and training delivery.

Skills

Organisational skills

Communication

Driving licence

Care sector experience

Tools

ECM system

Nourish training records

Job description

We are looking for a dedicated and organised Care Coordinator to join our Nottingham home care team. This is a rewarding and fast-paced role where no two days are the same, and you’ll play a vital part in ensuring our service runs smoothly while delivering high-quality care to our clients.

As a Care Coordinator, you’ll be at the heart of the service—supporting both our care team and the people we care for. You’ll need to be a strong communicator, a natural problem solver, and someone who thrives on organisation and teamwork.

• 37.5 hours per week - Monday to Friday 9am to 5pm
• Participation in the on-call rota is required
• Additional on-call payment

About the Role

This role is ideal for someone who is already working as a Care Coordinator, or for an experienced Field Care Supervisor, Assessor, or Senior Care Worker who is ready to take the next step in their career.

Key Responsibilities

• Planning and scheduling care calls, creating efficient rotas
• Carrying out care assessments and regular customer reviews
• Supervising and supporting care staff, including supervisions, spot checks, and competency assessments
• Assisting with recruitment, including interviewing new care staff
• Supporting with medication processes, including MAR chart audits and transcribing
• Completing ECM system reconciliations
• Acting as a key point of contact for client queries and concerns
• Supporting the development of training materials and content
• Delivering Care Certificate training (following “train the trainer” completion)
• Maintaining accurate training records and compliance via Nourish
• Participating in the on-call rota
• Supporting with general office duties as required

What We’re Looking For

• Previous experience in health and social care (essential)
• Strong organisational and communication skills
• Ability to prioritise workload and respond to changing situations
• A supportive and team-focused approach
• A full driving licence and access to your own vehicle

What We Offer

We pride ourselves on being an employee-focused organisation, where you’ll feel supported, valued, and encouraged to grow.

• Competitive salary and company pension scheme
• Generous annual leave entitlement
• Ongoing support and mentoring from an experienced Registered Manager
• Fully funded training and development, including recognised qualifications
• Clear career progression opportunities
• A positive, inclusive working environment where your ideas matter
• Additional perks and benefits along the way