Care Coordinator

New Way Recruitment LTD; Blackburn; On-site; GBP 24,000 - 32,000; Full time

Job summary

Zohorecruit is seeking an experienced Care Coordinator in Blackburn to join a values-led home care provider. You will coordinate care schedules, support carers and maintain continuity of care while focusing on person-centred services for local clients.

Excellent organisational and communication skills are essential, with strong knowledge of CQC expectations and a passion for delivering high-quality community care. A full UK driving licence and access to a vehicle are preferred.

Qualifications

• Experience coordinating care rotas and scheduling within domiciliary care.
• Strong communication and relationship-building abilities with clients, families and professionals.
• Ability to balance operational priorities while keeping client needs at the centre.
• Full UK driving licence and access to a vehicle preferred.

Responsibilities

• Coordinate and manage care staff rotas to ensure safe service delivery.
• Match carers to clients based on skills, continuity and needs.
• Respond to changes in care requirements, emergencies and staffing challenges.
• Liaise with clients, families, healthcare professionals and external agencies.
• Support recruitment, induction and supervision of care staff.
• Monitor care delivery for compliance with standards and policies.
• Complete care reviews and maintain accurate records.
• Ensure visits are covered while promoting continuity of care.
• Support investigations and quality improvement initiatives.
• Build positive relationships with care teams and provide day-to-day guidance.

Skills

Rota planning

Scheduling

Communication

Relationship-building

Organisational skills

Calm under pressure

Driving licence

Tools

Microsoft Office

Care management systems

Job description

Blackburn, United Kingdom | Posted on 09/15/2026

Are you an experienced Care Coordinator looking for your next opportunity with a values-led care provider that genuinely puts people first?

We're recruiting on behalf of an established and growing home care provider seeking an organised, compassionate and proactive Care Coordinator to join their team in Blackburn. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about delivering exceptional person-centred care within the community.

The Role

As Care Coordinator, you'll play a pivotal role in ensuring care services are delivered safely, efficiently and to the highest standards. Working closely with the Registered Manager and wider office team, you'll coordinate care schedules, support carers, respond to changing client needs and help maintain excellent continuity of care.

This role requires excellent organisation, strong communication skills and the ability to balance operational priorities while always keeping the individual receiving care at the centre of every decision.

Key Responsibilities

• Coordinate and manage care staff rotas, ensuring safe and effective service delivery.
  
• Match care professionals to clients based on skills, experience, continuity and individual needs.
  
• Respond promptly to changes in care requirements, emergencies and staffing challenges.
  
• Liaise professionally with clients, families, healthcare professionals and external agencies.
  
• Support the recruitment, induction and ongoing supervision of care staff.
  
• Monitor care delivery to ensure compliance with CQC standards, company policies and best practice.
  
• Complete care reviews, risk assessments and maintain accurate electronic records.
  
• Ensure care visits are fully covered whilst promoting continuity of care.
  
• Support investigations, incident reporting and quality improvement initiatives where required.
  
• Build positive relationships with care teams, providing guidance, encouragement and day-to-day support.
  
• Contribute towards achieving operational targets, service growth and high customer satisfaction.
  

About You

• Previous experience as a Care Coordinator, Senior Care Coordinator or similar within domiciliary care.
  
• Good understanding of CQC regulations and person-centred care.
  
• Strong rota planning and scheduling experience.
  
• Excellent communication and relationship-building skills.
  
• Calm under pressure with exceptional organisational abilities.
  
• Confident using care management systems and Microsoft Office.
  
• A flexible approach with a genuine passion for delivering outstanding care.
  
• Full UK driving licence and access to a vehicle preferred.
  
• Competitive salary of £28,177.50 per annum.
  
• Supportive, compassionate and inclusive working culture.
  
• Structured induction and ongoing training.
  
• Opportunities for career progression within a growing organisation.
  
• Funded professional development.
  
• Paid annual leave plus statutory entitlement.
  
• Recognition and reward initiatives.
  
• Flexible and supportive management team.
  
• Modern digital care systems designed to make your role more efficient.
  

Why Apply?

This is an opportunity to join an organisation where compassion, dignity and respect underpin everything they do. You'll be empowered to make a genuine difference to the lives of people within your local community while developing your career within a supportive and forward-thinking team.