Care Centre Receptionist — Welcoming Visitors & Coordinating Care

Consortium; West of England; Hybrid; GBP 14,000 - 15,000; Full time

Benefits offered by this job

Health plan

Holiday scheme

Medicash Health Plan

Blue Light Card discounts

Cycle to Work Scheme

Company Sick Pay

Employee Assistance Programme

Refer a friend bonus

Paid annual leave 22-25 days

Job summary

Brunelcare is seeking a receptionist for Orchard Grove Reablement Centre in Bristol. You will greet visitors warmly, manage calls, and support staff with efficient communication while maintaining accurate records.

Ideally you have customer service experience, a friendly phone manner, and a valid driving licence as you may drive residents to appointments. The role offers competitive pay, health benefits, and a supportive team in a charity environment.

Qualifications

• Customer service experience preferred
• Driving licence essential
• Computer literate with an excellent telephone manner
• Able to prioritise workload and work independently

Responsibilities

• Meet and greet visitors including friends, family and professionals visiting Orchard Grove
• Provide efficient and effective communication ensuring good customer care is maintained at all times
• Key communicator between departments, receiving and directing a variety of queries
• Promote and actively demonstrate the principles of Person Centred Care
• Input a wide range of data and ensure our databases remain accurate and up to date

Job description

Brunelcare is seeking a receptionist for Orchard Grove Reablement Centre in Bristol. You will greet visitors warmly, manage calls, and support staff with efficient communication while maintaining accurate records.

Ideally you have customer service experience, a friendly phone manner, and a valid driving licence as you may drive residents to appointments. The role offers competitive pay, health benefits, and a supportive team in a charity environment.