Care Centre Receptionist & Admin Liaison

Brunelcare; West of England; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Buy & Sell Holiday

Medicash Health Plan

Blue Light Card discounts

Colleague Voice Representatives

Cycle to Work Scheme

Company Sick Pay

Care First Employee Assistance

Refer a friend bonus

Job summary

Brunelcare is recruiting a receptionist for Orchard Grove Reablement Centre to welcome visitors and handle inquiries with a friendly, professional approach. You will support cross-department communication and ensure data quality in databases.

The role requires the ability to prioritise tasks, work independently and maintain person-centred care principles while providing excellent customer service on-site.

Qualifications

• Computer literate with an excellent telephone manner.
• Ability to communicate effectively with people from all walks of life.
• Able to prioritise workload and work independently.
• A driving licence is essential as you may be required to take our residents to appointment.

Responsibilities

• Meet and greet people including friends, family and professionals visiting Orchard Grove.
• Provide efficient and effective communication ensuring good customer care is maintained at all times.
• Act as key communicator between departments, receiving and directing queries.
• Promote and demonstrate the principles of Person Centred Care.
• Input a wide range of data and keep databases accurate and up to date.
• Complete delegated administrative tasks.

Skills

Telephone manner

Communication skills

Organised

Independent working

Job description

Brunelcare is recruiting a receptionist for Orchard Grove Reablement Centre to welcome visitors and handle inquiries with a friendly, professional approach. You will support cross-department communication and ensure data quality in databases.

The role requires the ability to prioritise tasks, work independently and maintain person-centred care principles while providing excellent customer service on-site.