Care Centre Assistant

Ctrg; Cambridgeshire and Peterborough; On-site; GBP 17,000 - 21,000; Full time

Job summary

CTRG in Peterborough is seeking a Funeral Care Centre Assistant to join our team. This role supports clients in their time of need and helps maintain dignified funeral care operations.

Work pattern: Monday to Friday, 08:30–11:30, £12.71 per hour. You will assist with vehicle cleaning, coffins preparation, and coordinating with front-line colleagues, while upholding health, safety and discretion.

Qualifications

• Full UK Manual Driving License is required.
• Strong communication skills are essential.
• Team player with professional relationships.
• Basic literacy, numeracy and IT skills.
• Willingness to learn new skills.
• Ability to carry out heavy lifting and manual handling.
• Discretion and empathy are essential.
• Ability to stay calm and compassionate in emotional situations.

Responsibilities

• Clean Funeralcare vehicles daily, including polish and wax.
• Move ceremonial vehicles within the Care Centre grounds (no public road driving).
• Assist in housekeeping in public and private areas; report maintenance to a manager.
• Fully prepare coffins of all types.
• Handle floral tributes with care.
• Report to Care Logistics Management and follow instructions.
• Ensure compliance with health and safety requirements and checks.
• Promote teamwork to maintain high service standards.
• Maintain professional and dignified conduct.
• Use equipment safely and follow manual handling guidelines.

Skills

Full UK Manual Driving License

Strong communication skills

Team player

Literacy, numeracy and IT skills

Willingness to learn

Ability to carry out heavy lifting

Discretion and empathy

Calm and compassionate under emotional

Job description

We have a fantastic opportunity for you to work with our client as a Funeral Care Centre Assistant in Peterborough, PE67UU

Your pay rate and shifts as Care Centre Assistant:

Monday to Friday 08.30am to 11.30am - £ 12.71 p/h

As an advocate of the Funeralcare brand this role is critical in "Helping our clients say their best goodbye"

The role is integral behind the scenes as well as supporting Funeralcare operational front-line colleagues to support clients in their time of need.

Your role as a Care Centre Assistant:

• Clean Funeralcare vehicles on a day-to-day basis including polish & wax routine
• Move ceremonial vehicles within the Care Centre grounds (no public road driving)
• Assist in general housekeeping in both public and private areas, report any building and equipment maintenance to a manager.
• Fully Prepare all types of coffins.
• Handle floral tributes with care.
• Reporting to the Care Logistics Management team and responding appropriately to instructions.
• Ensuring you fully comply with all Health and safety requirements and checks.

What you'll do - Being there for each other:

• Working with other colleagues to promote teamwork to ensure high standards of service delivery.
• Always maintaining a professional and dignified manner.
• Ensuring the use of appropriate equipment and approved manual handling techniques are complied with to eliminate the possibility of accident or injury.

Skills, Knowledge and Experience

• Full UK Manual Driving License Required
• Strong communication skills.
• Being a team player, building and maintaining professional relationships.
• Basic literacy, numeracy and IT skills utilising all available technology, when required.
• Willingness to learn new skills and approach challenges.
• Ability to carry out heavy lifting and manual handling from strained positions.
• Required to always act with discretion and empathy.
• The ability to react calmly and compassionately in emotional circumstances

CTRG are a Flexible Pay Employer that offers Stream. The money management app lets you choose when to get paid, put money aside each week, get discounts on your shopping, check your benefits entitlement, and much more.

CTRG has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Peterborough, PE67UU