Care Assistant

QUINTESSENTIAL BRANDS UK GROUP LTD; South Shields; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

DBS check funded

Pension scheme

Wellbeing app & EAP

Career progression opportunities

Job summary

Orchard Care Homes’ Ashlea Mews Care Home in South Shields is seeking a warm, compassionate Care Assistant to join a dedicated team.

You’ll support residents with daily needs, deliver personal care with dignity, and help maintain a safe, welcoming environment. This role offers training, progression opportunities and a supportive culture across our homes.

Qualifications

• Warm, empathetic, and genuinely passionate about care.
• Committed to person-centred support.
• Excellent communicators and team players.

Responsibilities

• Delivering personal care such as washing, dressing, toileting, and oral hygiene.
• Supporting residents in meaningful activities, leisure outings, and appointments.
• Serving meals and refreshments with warmth and courtesy.
• Maintaining a clean, pleasant, and welcoming environment.
• Observing and reporting changes in residents’ physical or emotional wellbeing.
• Acting as a key worker for a group of residents, ensuring care is tailored to their individual preferences.
• Supporting new team members and contributing to a positive team culture.

Job description

• Job Category Care

Extraordinary People, Exceptional Care

Care Assistant

Location: Ashlea Mews Care Home - Stanhope Parade, South Shields NE33 4BA

Are you looking for a career where you can truly make a difference every single day? At Orchard Care Homes, we believe in empowering extraordinary people to deliver exceptional care. If you’re compassionate, enthusiastic, and ready to grow in a supportive and rewarding environment, this is the opportunity for you.

As a Care Assistant at Ashlea Mews Care Home , you’ll be a vital part of our dedicated care team. You’ll support residents with their daily needs, always treating them with dignity, respect, and kindness. Your responsibilities will include:

What You'll Be Doing

• Delivering personal care such as washing, dressing, toileting, and oral hygiene


• Supporting residents in meaningful activities, leisure outings, and appointments


• Serving meals and refreshments with warmth and courtesy


• Maintaining a clean, pleasant, and welcoming environment


• Observing and reporting changes in residents’ physical or emotional wellbeing


• Acting as a key worker for a group of residents, ensuring care is tailored to their individual preferences


• Supporting new team members and contributing to a positive team culture

We’re seeking someone who is:

• Warm, empathetic, and genuinely passionate about care


• Committed to person-centred support


• Excellent communicators and team players


• Willing to learn and grow professionally


• Respectful of privacy, dignity, and independence

Everything You’ll Love

• Career development from day one, with clear progression pathways


• Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more


• Excellent employee recognition schemes such as 'Making a Difference' award and Long Service Awards


• Free emotional, practical, and financial support that’s fully confidential, through an Employee Assistance Programme helpline and wellbeing app that’s available 24/7, all year round


• Company-supported pension scheme to invest in your future


• Fully funded DBS check

About Orchard Care Homes

In the heart of a residential area, close to Chichester Metro stop, Ashlea Mews is a modern, two-storey residential care home that provides quality care for up to 40 residents, including dementia support.

Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones.

We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.

We proudly support the Armed Forces community and welcome applications from veterans, reservists, and military spouses as part of our commitment to the Defence Employer Recognition Scheme. We value the unique skills and experiences that service personnel bring and are dedicated to fostering a supportive and inclusive workplace where everyone can thrive.